Find Hotel with a Concierge in Grand Rapids, MI

"Rooms are outdated . Sheer drapes behind the blackouts would be nice . "

"Great property. Highly recommend this. The only issue I had was a faint smell of cigarette smoke in my room. The staff took note of it. It was very apologetic."

"Only issue was the lack of communication when it came to parking. There is a parking garage connected to the back of the hotel but upon check in we were not informed. We were told we could unload in front then we would have to find parking which was helpful but we ended up finding a parking garage 3 blocks away. But room was nice and clean, no complaints there. "

"Clean and quiet"

"Staff is friendly. Some of the guests however, lack consideration for the property. The way guests leave there trash around the bins is RIDICULOUS"

"Great layout for family. Different social gathering areas for groups, but not too big for just the 2 of us."

"I booked a room for a week because the photos online looked really nice. I have never travelled alone or stayed in a hotel alone so I wanted somewhere I would feel comfortable. This place was so nice and had everything I needed. The whole entire trip I kept thinking I am so glad I chose to stay here. I felt safe and I didn’t have any complaints at all. Everyone in my class complained about how hard their beds were and mine was so soft and comfy. Would def stay here again! If you are debating it,...

"Adequate stay. Things seemed clean and stocked. "