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"I have been at this location much longer than I thought I would be and I must say all the employees at on the top of their game they are professional and helpful on many occasions I have witnessed them go over and above their job to be helpful to guests weather it be with travel speaking the language of a guess that might not speak English, guests have many requests some are out of the realm of a extended stay but they always try to accommodate each request this is a extended stay,it may be a little different. But always clean , safe , if your looking for a room service, , resort type of things this is not that but the service is as good or better. People tend to write reviews based on what they might have thought or thinking this is a resort , let's remember it's in the richmond ciry. I challenge anyone to find a hotel nearby better then extended stay with a more helpful staff & manger & as safe and clean."

"Room was spacious and very clean. Surrounding area felt safe. Dinner and breakfast was satisfactory. Complimentary alcohol drink was a nice touch. Service was excellent and staff members were friendly and professional. Highly recommend this property. "

"Loved the Dove shampoo, conditioner, body wash and lotion. "

"Great "

"Clean, friendly staff, decent Continental hot breakfast. Heating unit noisy but comfortable beds "

"Great location & friendly staff!"

"The only thing I didn't like was that whoever cleaned the room before us didn't get under the pull-out sofa. We some old pills under it."

"It was very quite and peaceful "

"The rooms were very spacious. The bed was so comfortable that I slept through breakfast! 😁 The staff was courteous, friendly and very helpful. I will definitely recommend your property to family and friends. "