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"We had a very enjoyable stay in this hotel. The rooms are smallish but you get everything you need, although maybe an in room kettle would be useful. The shower was always warm and a good pressure on the water. The bed was very comfortable. Our room (239) was on the second floor towards the rear of the hotel so was a very quiet room. The food at breakfast was really nice and plenty of it, so felt good value. The staff were helpful and polite. The hotel is a great location for exploring Ghent being a 5 minute or so walk from the Cathedral, Belfry etc. I would definitely stay in this hotel again, it was a very enjoyable stay."

"Fantastic location right next to the old town hall. Very walkable to many restaurants and shops. Very nice hotel and rooms - super quiet, modern, clean, and a lovely bathroom with modern amenities. "

"Our stay was excellent. The staff were friendly & professional. The hotel is clean, beautiful & modern, with great rooms & incredibly comfortable beds & pillows. Parking is available at the hotel for a fee. Overall, this hotel is a stunning hotel in a fantastic location, within walking distance to restaurants, shopping, museums & supermarkets. We highly recommend it. "

"We arrived to the hotel via tram from the train station. The location of this hotel is awesome! Literally the most popular sites are outside the door. The downside is that it was very noisy outside from people walking by very early in the morning. We kept the window open at night to get the room cool and for fresh air. The front staff and housekeepers whom we met were friendly. I loved hearing the church bells ringing. Overall, we would stay again. Gent captured our hearts. "

"The staff we were wonderful - they responded to an advance email requesting a walk in shower immediately.Room very comfortable & spotless with good bed & then excelled themselves as when I got to train station to leave I realized my phone had slipped out of my pocket in back of cab. On it were my Eurostar tickets & all personal & banking stuff - I called the hotel who immediately called the cab company & alerted the driver who found the phone & brought it back to station - disaster averted - I couldn’t praise them enough nothing to much trouble - outstanding service in great stay "

"The best hotel I’ve ever stayed in by far. "

"Hotel is in a retail park, feels quite a remote neglected site, next to the Conference Area of town."