Find all hotels by Independent in Gero from SAR 297

"Excellent service "

"Great 3 night stay. Amazing staff and beautiful Japanese breakfast. The hot spring bath was a nice bonus. Highly recommend and would stay again."

"It was amazing, and we wished we had stayed longer in this hotel. It was like having your own little appartement right next to the station and the convenience store. Beds were comfy, and there was a microwave and washing machine in the room. Walking distance of the old street for which the town is famous."

"Loved the Onsen. "

"Area a bit of out of the main dining options. Its ok though as its nice to walk and explore. Room was massive and clean. Breakfast was good. Private onsen also good. "

"Very nice, cozy and well located hotel. The rooms are spacious compared to Japanese standards and the big windows make them very shiny and comfortable "

"The staff was so thoughtful and hospitable. The onsen was perfect. I’d definitely recommend staying here"

"A cozy homey ryokan just 3-minute walk from the Gero train station, the location is excellent. The meals were delicious and the service was impeccable. The room, however, was a little dated. The insulation wasn’t good so it could be a little chilly at night when it was snowing outside. The outdoor onsen was enjoyable. I will definitely come back next time I visit Gero. "

"This facility is a disgrace and should be condemned. Everything about it screams neglect, incompetence, and utter disregard for basic hospitality standards. The building is in an appalling state of disrepair, with strange odors permeating every corner. Public toilets reek of rancid urine, and the multiple dirty elevators required to navigate the labyrinthine layout are an exercise in frustration and disgust. To reach your room, you must endure numerous flights of stairs and poorly lit, shabby hallways that feel like a set from a horror movie. Adding insult to injury, I feel I was grossly overcharged simply because I booked through a foreign booking agent. I paid over $500 USD for two nights at this crumbling, health-hazardous property, and it feels like nothing short of a rug pull. This is price gouging at its most unethical. Taking advantage of foreign travelers in this way is disgraceful and shows that the management company not only lacks competence but also lacks any semblance of ethical business practices. It’s clear their priority isn’t providing a quality experience—it’s exploiting guests for every penny they can. Let’s start with the dining. The dinner buffet, to its credit, was decent, offering a variety of options that seemed tailored to domestic and regional tastes. However, the breakfast was a complete letdown. I noticed other diners being served steamed crab, but no one approached me or offered the "