Find all hotels by Independent in Gates Mills, OH from SAR 214

"Check In and out smooth and Quick No Wait at all. Great Breakfast and comfortable room. "

"Staff was pleasant and helpful"

"Nice quiet place to stay"

"Attended basketball tournament at nearby Rocket Arena. Very nice hotel in old remodeled school administration building. Rooms had the new feel to them. Good comp breakfast buffet in the morning and nice complementary snack and beverages for 90 minutes in the evening. They only offer valet parking, however I had no problem taking care of it in garage nearby. No complaints."

"Great stay but need more comfortable pillows "

"The front desk staff was excellent and very helpful in getting us checked in on a timely basis. This is one of the best staff I’ve encountered at Kimpton. My previous experience at the Kimpton in Atlanta was horrid when their front desk staff basically CONFISCATED my breakfast vouchers for my stay when they saw my status was merely PLATINUM. I hated that staff member and never want to visit the Kimpton in Atlanta ever again. Fortunately, the Cleveland Kimpton was kind and polite, they provided my breakfast vouchers based on my booking and even honored my Platinum benefits when checking in. The Cleveland staff appreciated my status and tried to accommodate our needs during the stay even when it was sold out and we needed late check out. FIVE STARS!!!"

"The hotel is very nice and the room was very spacious and comfortable. The staff is very friendly and the shuttle is extremely convenient "

"I loved the cleanliness and how friendly the staff was. The location was also great."

"Great location"