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"Staffs are extremely friendly, I really enjoy the time staying with them "

"We had the best time on our 1 night stay here. We booked a room with a private onsen and half board. It was very easy for us to call for the hotel shuttle when we arrived at Kawaguchiko Station. There is an area for hotel shuttle pick up where we waited for only 10 min or so. Our accommodations were clean and comfortable. The heater in the room worked well. The private bathroom, shower, and onsen all worked well. I loved that we had a view of Mt Fuji from our private onsen bath when the clouds were clear. Our kaiseki dinner was served in our room and it was delicious. The chef even had an extra seasonal dish included with our meal. It was such a wonderful new experience for us. Breakfast also very delicious and set up in the common eating area which had a great view of the the late and mountains. The hotel has a great rooftop Mt. Fuji view of the whole area and I recommend venturing up there. We did not have time to visit the public onsen but I would love to visit here again in the future and try it out. The staff was kind and helpful, everything was clean, quiet, and relaxing. "

"A little expensive but well worth the price! Would definitely stay here again. "

"Very comfortable hotel with a wonderful staff and excellent breakfast buffet. "

"We only stayed overnight and we had a wonderful experience. Wish we could have stay for another night. Definitely going to stay here again next time we visit Japan. "

"Good to develop more leisure activity options in the hotel i.e., Japanese traditional board game or puzzles so guests can do thing during their stay in the hotel, particularly in winter. "

"Spacious room with the view of Mt. Fuji. The dining facility at the hotel is fantastic. The onset at the hotel is heavenly! My wife and I had a most enjoyable time and stay! The front desk staff was very helpful."

"Loved it!!"

"Absolutely loved the property. The Fuji views from the rooms are stunning. We chose the Japanese style sleeping rooms and we really loved it. Staff is super nice. They have hourly shuttle to the station which is convenient. Breakfast is great."