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"Had a brilliant stay at the Horseshoe Hotel, proper cosy place, staff were very friendly and the room was spacious and very clean. Would definitely stay again"

"Was welcome 1st Class Put me in 107 HAD BIG FOUBLE BED BIG WINDOWS BEAUTIFUL SHOWER BATHROIM All way on hand if somthing not happyyrp if good Walk upstaires But have realy nice lift I was very impressed and wish i return valuable price Thank i will look for other date You "

"Staff very helpful and attentive "

"Lovely clean room, comfy bed. Ate in the bar & enjoyed a nice meal, friendly staff in bar area. It was not warm enough to sit in the garden but in warmer weather there were plenty of tables outside in a nice spacious garden. Hotel is situated away from the centre of whitby but is very handy for the park & ride bus service which works out much cheaper than using the town car parks. "

"Very friendly accommodation, comfortable bed good for parking , car recommended but possible to walk to Whitby maybe taxi back ! Bar / restaurant on site food very good . We will definitely stay again . "

"All the staff were very competent and helpful."

"We really enjoyed our stay but found the cleaning timetable below expectations. We like to relax after lunch but our room was not cleaned until after 3pm which meant that we had to arrange our activities around the hotel schedule rather than the other way round. When we asked there appeared to be no flexibility in the cleaning schedule ."

"This is a lovely hotel simple but with splendidly large sized rooms - mine had an en-suite bathroom and a big double bed. With wonderful views of the castle and church across the road. Well worth a visit. For cleanliness, politeness of staff and facilities it is definitely worth the cheap price I paid for two nights….. Top marks AAA***** "

"Great stay"