Find all hotels by Independent in Dyke, VA from SAR 311

"Great experience even with a maintenance issue. We did have an issue with room 425 having no working shower and very weak water pressure in the toilet. This was not discovered until later in the evening. The front desk was very helpful. Moving rooms was mad possible to the room one door down. Maintenance did arrive the very next morning. We completely understand it being the weekend that maintenance is probably only on call. I would suggest though that when they have a service call, you have the following protocol in place: 1. Have some sort of identification tag or such on the employee's person. 2. Have a way to notify the room guest that maintenance is on sight, and would like to come up for repairs. It was a bit startling for my daughter to have a strange man enter her room as she was sleeping. She did hear him knock, but did not have time to answer the door before he came in himself. Thank you for your prompt response though. Your front desk staff for all your shifts were friendly, helpful, and professional."

"A hotel I have stayed several times. Pleasant experience "

"Mary that works at the front desk"

"Great by location to our daughter at JMU"

"Property as advertised. Good value."

"Everyone working has been great.!"

"Very conveniently located to JMU. Welcoming, clean and updated facilities. The room sizes are very generous. "

"Very spacious room with nice furniture. The beds were very comfortable. Would definitely stay again!!"

"The gardens and views were beautiful. The room was elegant and comfortable The staff were all friendly and helpful. Couldn't be better."