Find all hotels by Shangri-La Hotels and Resorts in Downtown Kota Kinabalu from SAR 586

"Good location just a bit far to walk to the harbour"

"Staff more than accommodating to halo allow us to enjoy our stay. Some wear and tear in the room and the AC in our room was a touch temperamental. Bed comfy, room large and quiet, reception friendly and helpful. Good central location. Pool was lovely after a days adventuring"

"Based on my observations and comparing with some hotels that I stayed before, I shared with PIC at related areas of responsibility and most importantly they listed and noted those areas that I mentioned and recommended for improvement. This means they are interested to continuously improve and become better, this energy is positive. Overall, I am glad to stay there as very conveniently located together with Siri’s Shopping Mall, I did some shopping and dine there too. In fact the in-dining I ordered a roasted salmon was simply delicious 👌"

"Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm."

"The reception and restaurant staff were very friendly and helpful. Specially Ms Anna Wong from the restaurant. She is always smiling and goes around to ask the guests they are ok. The room we stayed is very clean and spacious and we enjoyed our stay very much . The only setback the hotel is that guests can smell the foul air from the nearby Filipino market Once you stand outside the lobby. Because of the hotel is across the market, the surrounding area gets pretty busy . May not be pleasant if you are on holiday. "

"I had a wonderful stay at Promenade Hotel KK and would like to especially commend their outstanding service. When my rental car broke down during my trip, the staff went above and beyond to assist me with the tapping out issue—something that could have been a real hassle without their help. I also truly appreciated how accommodating they were with my last-minute request for a late check-out. The level of hospitality here is top-notch, and the warmth of the team really made a difference during my stay. I’d also like to highlight the hotel’s restaurant—the food was great, and I absolutely loved their home-baked pastries. You can really taste the care that goes into their kitchen. Overall, an excellent experience. I’ll definitely be back!"

"Central location, near shops and restaurants and on the waterfront, with friendly and helpful staff. Optional breakfast buffet and they made us a packed breakfast for our trip out. Pool overlooks the sea and there is a large lounge to relax in plus a small gym. Room was clean and adequate with a great kitchenette within the room, cooker, microwave, saucepans, kettle and a full fridge freezer. We would stay here again. "

"Clean, next to the Imago mall just acoress the bridge"

"Love all except the service that we need connecting room but they don’t fulfill it😂"