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Mercure Kota Kinabalu City Centre

4.0 star property
Kota Kinabalu hotel in Downtown Kota Kinabalu with 2 restaurants and bars

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Kota Kinabalu City Centre

Indoor pool, outdoor pool
Front of property
Aerial view
Exterior
Minibar, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping
The price is SAR 183
SAR 206 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 Bedroom

Coffee/tea maker, electric kettle, eco-friendly cleaning products

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Executive Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Rainfall showerhead
Eco-friendly toiletries
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, View

Superior Room, 1 King Bed | View from room

Superior Room, 1 King Bed, View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 3 Bedrooms

Coffee/tea maker, electric kettle, eco-friendly cleaning products

Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchenette
Flat-screen TV
Separate bedroom
Rainfall showerhead
  • 112 sq m
  • Sea view
  • Sleeps 5
  • 3 Double Beds

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
Bidet
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, View

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds, View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
Bidet
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Kinabalu

Pool
Spa
Kids pool
Free WiFi
8.4 out of 10, Very Good, (1001)
The price is SAR 270
SAR 300 total
includes taxes & fees
5 Jan - 6 January 2025
Hyatt Regency Kinabalu

About the neighborhood

Map
41, Jalan Gaya, Pusat Bandar, Kota Kinabalu, Sabah, 88000

What's nearby

  • Gaya Street Sunday Market - 7 min walk - 0.6 km
  • Suria Sabah Shopping Mall - 8 min walk - 0.7 km
  • Jesselton Point Ferry Terminal - 10 min walk - 0.9 km
  • Centre Point - 3 min drive - 2.5 km
  • Imago Shopping Mall - 4 min drive - 3.6 km

Getting around

  • Tanjung Aru Station - 9 min drive
  • Kota Kinabalu Intl. Airport (BKI) - 16 min drive

Restaurants

  • ‪Café on Fifty5 - ‬3 min walk
  • ‪Boost Juice Bar - ‬7 min walk
  • ‪Shoney's Dining & Bar - ‬2 min walk
  • ‪On23 - ‬5 min walk
  • ‪Pound - ‬10 min walk

About this property

Mercure Kota Kinabalu City Centre

Upscale hotel near Imago Shopping Mall
Take advantage of a coffee shop/cafe, dry cleaning/laundry services, and 2 bars at Mercure Kota Kinabalu City Centre. At the two on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Italian cuisine. Free in-room WiFi and a gym are available to all guests.
Other perks include:
  • An indoor pool and an outdoor pool
  • Buffet breakfast (surcharge), a porter/bellhop, and a banquet hall
  • Luggage storage, wedding services, and smoke-free premises
  • 1 meeting room and a 24-hour front desk
Room features
All 226 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65 for adults and MYR 32.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Fratini's
  • Mou Passant
  • Compass

Things to do

  • Fitness center
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Outdoor pool

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • No elevator (single level property)
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Mercure Kota Kinabalu City Centre Opening September 2016 Hotel
Mercure Opening September 2016 Hotel
Mercure Kota Kinabalu City Centre Opening September 2016
Mercure Opening September 2016
Mercure Kota Kinabalu City Centre Opening November 2016 Hotel
Mercure Opening November 2016 Hotel
Mercure Kota Kinabalu City Centre Opening November 2016
Mercure Opening November 2016
Mercure Kota Kinabalu City Centre Opening April 2017 Hotel
Mercure Opening April 2017 Hotel
Mercure Kota Kinabalu City Centre Opening April 2017
Mercure Opening April 2017
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre (Opening December 2017)
Mercure Kota Kinabalu City Centre (Opening April 2017)
Mercure Kota Kinabalu City Centre (Opening November 2016)
Mercure Kota Kinabalu City Centre (opening March 2016)
Mercure Kota Kinabalu City Centre (Opening October 2016)
Mercure Kota Kinabalu City Centre (Opening September 2016)
Mercure Kota Kinabalu City Centre (opening June 2016)
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City
Mercure Kota Kinabalu City Centre Hotel
Mercure Kota Kinabalu City Centre Kota Kinabalu
Mercure Kota Kinabalu City Centre Hotel Kota Kinabalu

Frequently asked questions

Does Mercure Kota Kinabalu City Centre have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM–8:00 PM.

Is Mercure Kota Kinabalu City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Kota Kinabalu City Centre?

This hotel doesn't offer parking.

What time is check-in at Mercure Kota Kinabalu City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Kota Kinabalu City Centre?

Check-out is at noon.

Where is Mercure Kota Kinabalu City Centre located?

Located in Downtown Kota Kinabalu, this hotel is within a 10-minute walk of Gaya Street Sunday Market, Wisma Merdeka Shopping Center, and Jesselton Quay. Suria Sabah Shopping Mall and Api Api Night Food Market Gaya Street are also within 10 minutes.

Mercure Kota Kinabalu City Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 204 out of 673 reviews" "
Rating 8 - Good. 291 out of 673 reviews" "
Rating 6 - Okay. 100 out of 673 reviews" "
Rating 4 - Poor. 53 out of 673 reviews" "
Rating 2 - Terrible. 25 out of 673 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Azaiddy

Business traveler
Old property. Need renovation.
Stayed 1 night in Dec 2024

10/10 Excellent

Virendra, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

satoshi, fujieda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor of toilet, and sink area are wet every time due to water leakage.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Worth with the price
Big room. Comfortable bed. Strong water. Small bathroom and toilet.
Stayed 2 nights in Jul 2024

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice enough hotel. My wife has diabetic medication that needs to keep cool so we like to use freeze packs as we travel to keep the meds cold. The rooms don’t have a freezer and the hotel would not freeze the packs for us. Every other hotel in Borneo was willing to do this for us. Security guard out the front (Aidi) was very helpful and organised a taxi to get us to the airport when our Grab failed to pick us up. We are very greatful to him for ensuring we made it to the airport in time. Sister in law left her phone at the hotel and the staff kept it safe until we returned to pick it up a few days later. Again we were very grateful however I was a little surprised they didn’t contact us when they found it originally. We didn’t contact them for a few days after we realized where we had left it.
Stayed 2 nights in Jul 2024

8/10 Good

Ka Wei

Stayed 6 nights in Jun 2024

2/10 Terrible

Marisa

Disliked: Cleanliness, amenities, property conditions & facilities
I bought the brand, we were very dissatisfied. We add the choice because we needed a 2 bedroom unit. We should have just got 2 rooms somewhere else
Stayed 3 nights in Mar 2024

6/10 Okay

Leon

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Stuart

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

8/10 Good

Yog Gin

Traveled with group
Liked: Cleanliness, room comfort
Mercury hotel Kota Kinabalu
Hotel is conveniently situated in the city centre. A short walk to the harbour and markets, restaurants, and a shopping mall. Rooms are spacious and has everything a traveller might need. As with most hotels in Malaysia, it needs some housekeeping attention and maintenance.
Stayed 3 nights in Feb 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

lau

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfy, room seemed abit dated for a new hotel. Hinges of the shower were creaking and lots of dirt under the sink. Hotel had terrible access road as we were driving, and parking was not available and had to park at govt issued parking on the road side. A car next to us had its window smashed in one morning, and I guess that shows the lack of safety without own compound.
Stayed 2 nights in Jan 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was very helpful and accommodating.
Stayed 4 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a busy area with lots of dining options. It's steps away from the ferry port which takes you to the surrounding islands. I found the staff less helpful compared to other SE Asian countries, things like not helping with booking tours. Little things like not greeting you when you walk by the front desk, but that really was not an issue, just a noticeable difference from other places. Overall, the hotel is good and i would recommend a stay here.
Stayed 3 nights in Dec 2023

8/10 Good

Alex Fong

Business traveler, Traveled with partner
Staff are helpful and friendly.. would be good if can provide parking space.
Stayed 2 nights in Dec 2023

4/10 Poor

Holly

Stayed 2 nights in Nov 2023

4/10 Poor

NOEL

Disliked: Cleanliness, property conditions & facilities
1. Requested adjoining room was totally ignored (not communicate to from agent to premises). Instead two rooms next to each other was provided with twin beds (not as selected choice earlier) 2. Shower hose was broken for both rooms upon check in. 3. Toilet bowl blocked on 1st day check in. 4. The floor was not vacuum cleanly during house keeping, still found food debris on the floor from previous guest. 5. Cloth hangers are not in good condition. 6. Room is small and no privacy for toilet and bathroom.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up
Very clean and comfy. Great view of the bay. Limited local TV channels. Would stay again.
Stayed 2 nights in Nov 2023

6/10 Okay

Margaret

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Noorshafiq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All facilities available in one roof. Breakfast was nice, variety of food to choose. Perhaps some area require some restoration. Overall, it was a good stay.
Stayed 3 nights in Sep 2023

6/10 Okay

YONG HIN

Stayed 1 night in Sep 2023

8/10 Good

leon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2023

6/10 Okay

Julie-ann

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Was our first time to Kota Kinabalu and the room we were given was dissappointing as I specifically picked this location to have a sea view, might have been my fault for not reading the rooms correctly but the hotel didnt seem busy so we could have been moved but we were not. The foyer was welcoming but once up onto the floors the presentation here is in need of a refurbishment. Rooms not very sound proof and door do not soft close so the comings and goings of others was very loud at all hours. Pool area was the best view and staff their were extremely friendly and helpful. Would stay again but would make sure to get a better room.
Stayed 4 nights in Jun 2023

8/10 Good

Yun Hung

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 9 nights in Jun 2023

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness
The family room was awesome, the view to the harbor is nice, but: 1.The Wi-fi did not work, 2.they have no hand towels!?! 3.toilet paper finished on first use 4.the internal phone was broken 5.the breakfast was simple and paid apart.
Stayed 2 nights in Jun 2023