Find Family Hotels in Downtown Jeju City

"Our stay was excellent and the staff was very helpful!"

"Very nice hotel. Staff show great respect to guests and are very helpful. The breakfast was a bit expensive and we decided against it because we only wanted a light snack. Ate at Paris Baguette next door which was pretty good."

"Air conditioning was broken "

"I loved this property but there were some issues. Initially we were told that the AC was not available until summer. However due to in-floor heating the room was hot. After phoning guest services we were told how to turn off the boiler and then told to open window. The next we complained it was still too warm and asked for fan which they said would be delivered. Once returning for the evening there was no fan. I went to front desk and told them that if there is no AC the least they can do is provide fans. Shortly after this complaint we were given the remote for the AC. INTERESTING!! The other shortcoming was the wifi was basically useless. We could hardly check in for our next flight and had to bring this up with the guest services. This problem could not be remedied. Otherwise this location and hotel was great. The carpets were stained and dirty in hallways. It does need some attention. The parking was included and secure in garage. I would stay here again. "

"quite good overall, but some noise from other rooms irritated my rest. "

"Good Steff "

"This stay was part of a family and friends adventure for a child's birthday as well as a couple of first time visitors to Jeju. We had a good time. The location was further away from the city than we have stayed before which came with the benefit of fewer tourists, however, it also meant it took us longer to get places. When we checked in, one of the meal cards for the second room was missing, however, when we asked for it, it was quickly corrected. Staff speak multiple languages, so communication was easy. The breakfast was really tasty and convenient. There were a variety of options to suit a variety of taste preferences. There were a couple of weddings in the hotel during our stay which was fun to witness - changing of the couple's posters in the lobby. The hotel was very clean and the rooms were spacious. The beds could have been more comfortable for us - however, they were fine for the length of time and the purpose we were there. I would like to have had heavier blankets available. The shades were useful for blocking light which let us sleep just a little later. The staff were kind overall. We asked to use a table in the cafe at the end of the day to play a card game and were told we could not, and the staff did not suggest an alternative even when asked. Staff could have been more helpful in that regard. We ended up playing on the floor in one of the rooms for our group. The hotel was close to several restaurants and to bus stops. "

"I love everything"

"역시 신라호텔이네요. 너무 깨끗하고 침구도 좋고 조용해서 쉬다오기 너무 좋았습니다. 직원분들 친절한건 말할것도 없고 주변 산책도 할수있어서 참 좋았습니다."