Family Hotels in Napo from SAR 115

"Have the most amazing time in the thermal pools. Had so many to choose from and was so relaxing and beautiful surroundings. Rooms were beautiful and clean. "

"pleasant stay"

"Everything at the lodge was good but could have been great with improved communication. Our family of four arrived at the same time as a group and we were offered the options to joint their tours on an expedited schedule (four days of activities in two days). We joined them for the full day Napo tour and really enjoyed the day but we were very rushed and had no idea what activity was next. At the end of the day, the four of us were left alone at the river bank for 45 minutes waiting for he bus...

"No one spoke English and they tried to charge me but my reservation was prepaid."

"Is in the city center, there many restaurants near."

"Reservé por dos noches y me quede solo una, la limpieza y en general el estado del hotel no le confieren a este hotel ni una sola estrella. Pagué 135 usd por noche, pero pienso que pagando la mitad , aún sería caro debido a los deficientes servicios que brinda."

"Most wonderful experience! Enjoyed every minute of my stay. Christian at the front desk was very helpful and accommodating. Enjoyed excursion with Miguel. His stories were informative, personal and entertaining. I hope to be back next year."

"Nice place to getaway from cell phones, email etc. as they do not have wi-fi. Beautiful, refreshing pool. Excellent mission to be eco-friendly. We enjoyed the screened in room right on the river and hearing the rain. However, it gets very warm and there is no fan. Food is excellent. The staff (except for the activities director) was unfriendly. Acted like we were inconvencing them. Need better trading. No one on the staff spoke English. Since the hotel is offered through hotels.com/United...