Hotel with a Concierge in Lesser Poland Voivodeship from SAR 166

"Perfect "

"The Grand Hotel was wonderful. The people who worked there were kind and did their best to accommodate us. Very professional, very helpful. My experience is a little different as I am slightly physically disabled; I walk with a cane and have limited mobility. It never occurred to me to reserve a handicap accessible room and that was my mistake. The bathtub was very tall and it was difficult for me to step into it. When I asked for a different room with not so tall of a tub I was told that...

"Hotel lovely and very clean. Spa facilities great for down time. Food in restaurant was very nice too. Breakfast plentiful and open from 6.30."

"Loved every Step of the way"

"Fantastic hotel with a beautiful interior and spacious rooms. The SPA facilities are charming and atmospheric, making for a truly relaxing experience. The massage was incredible — a big thank you to the gentleman with the magic touch! All the staff were exceptionally polite and helpful. And the baked-in-house cake my husband ordered for my birthday was absolutely delicious."

"It was central to all facilities. Just what you want if you're planning a break to Kraków. Staff were friendly and helpful "

"We had a nice stay at this hotel. The staff were friendly and the rooms were nice and clean. The staff were also helpful with my wife’s gluten intolerance by providing her with gluten free bread"

"This property was perfect for a visit to Old Town. It was also close to tram stops. It had everything we needed. Guarded parking was a five minute walk away. Staff was very helpful and friendly. Please note that there is no elevator, which may be problematic for some. "