Hotel with a Concierge in Colima from SAR 206

"Estuve hospedada solo por una noche, honestamente me quedé con ganas de quedarme más días en este hotel; es súper limpio, el staff amable y servicial y el hotel está muuuu bonito."

"Perfect"

"It was an interesting stay. Loved the staff, Jennifer in the restaurant and Elsa...well we just loved each other! Hotel needs work though, not up to Best Western Plus standards. No breakfast included and no hot water for most of our stay. Where is the plus? "

"TOTTALLY SCAM DONT GO! This hotel is under construction, there is no water, electricity or any service. their phone is not in service, The room they give me was dirty no towels, not even toilet paper. Stuff didn't give me any information, i asked for a relocation. They say it was my problem. I asked for a refund, they say no refund are made. I contacted expedia they said, booking was in process so they will check with hotel to see IF THEY AGREE TO REFUND MY MONEY, i had to pay...

"Great location, in the best upper class side of town, Great Views!"

"i don't like the beds to hard"

"It is great for the price, not big, not crowded, excellent."

"Halfway during the stay there was a noticeable decrease in staff. Then the laundry system broke. 10 day stay and no clean towels or bed sheets. Pool went into disrepair by getting algae because one was cleaning the pool. No signs were posted and other guests used the disgusting pool that was certainly a health hazard. They did a great job decorating for holiday. But unfortunately it was lipstick on a pig. "