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"Hospitality is excellent"

"We have stayed at Hyatt Regency many times. I would highly recommend ."

"It was in the mountains and perfect for an in resort stay. Not much in the area to do but there was a lot to do in the resort. Perfect for couples looking for alone time. Also for families needing activities for toddlers and preteens."

"The grounds here are spectacular! They also had a complimentary hatha yoga class on Thursday morning that I really enjoyed and the views were incredible! Highly recommend!"

"Our stay far exceeded expectations wrt service (butlers, restaurant and spa staff), food quality, restaurant and overall ambiance. We loved our 5 night stay in a Butler Valley Pool Villa, which was very relaxing. The afternoon rain storms were fantastic! We had several treatments at the spa and three private yoga classes, which were all excellent. The spa location and setting are sublime and fantastic! Raditya “Mr Sun” gave excellent private yoga classes down by the river. Unfortunately, we didn’t get the therapists’ names but they were great too. While we enjoyed our stay, and would definitely return, this property (or parts of it) isn’t for everyone. It’s located on a steep hillside in a jungle, which is great for ambiance and views, but it might not be the place for anyone that isn’t comfortable with steep slopes and narrow, steep uneven stairs. There are golf carts for access to the upper levels of the resort only. The spa and lower area is currently only available by steps, but a new funicular/elevator is expected to be operational soon.) It may not be suitable for people with limited mobility or small children. Butler suites are worth the splurge. The butler team uses WhatsApp messenger to keep track of guest requests across shifts. Very organized. They’ll arrange room service and anything that you may need. We were in excellent hands with Yupik, Angga, Wawan, Jaka and Dedy covering the shifts. The restaurant and housekeeping teams were all also very attentive. Thx"

"Views and staff were amazing"

"Great resort for those with kids. Kids club and pools are staffed by friendly people who genuinely love interacting with the kids. Only downside is the distance from the beach - although only a 10-15min walk by adults, it’s challenging to walk with small kids on the busy roads which are shared by cars, scooters, motorcycles and pedestrians. "

"Great stay, all the staff were excellent and ready to help out if needed. Lovely room, very clean."

"Loved the beach club and managed to enjoy the seafood BBQ which was delicious. On arrival was given a voucher for afternoon tea of tea & cakes. Lovely pools and poolside service, cocktails and food where I was able to wait for a late flight. The bar staff were knowledgeable and efficient, the porters and concierge were exceptional and they went above and beyond to make this a wonderful stay. Thank you, Puri Santrian, will definitely return. "