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"Staff was great. Rooms were very clean. Housekeeping did a grest job"

"The Condado Plaza Hotel met all of my expectations! I came here to celebrate my 60th Birthday and they did not disappoint. Rooms were clean and spacious and the air conditioning was exceptional. Thank you for having me!"

"The only concern is that fire alarm went off every night for the seven days we were there. It went off at 3:00 am. First time was nerve racking but then you just got use to it which is not good because if there was a real fire we would most likely ignore the alarm. "

"Beautiful grounds and amazing beach view. Unfortunately the maintenance of some key features was poor. 2 beach decks were closed to access, one of them for consecutive years, one elevator out of 2 was not working, the shower faucet in our room was dripping constantly and the room was noisy due to the proximity of the one functioning elevator. Amazing place but needs to step up its maintenance plan."

"Great but my room smelled like mold "

"This was a nice property, it could use some upgrades (hallway carpets smell damp and are showing their age rooms feel a bit dated and carpets are old). The staff was very nice and our rooms were cleaned every day although certain things like used glasses were not removed or replaced for days until we put them on the floor near the garbage can. Other than that it was a great stay. The lobby bar is very pretty and the casino is fun. Pools and beach areas were clean."

"Beach was close as well as places to eat. Didn’t like being forced to eat there"

"Everything was amazing . We had a wonderful stay . Would definitely book here again . "