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Embassy Suites by Hilton San Juan Hotel & Casino

3.5 star property
Family-friendly Carolina resort in Isla Verde with a casino

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton San Juan Hotel & Casino

Aerial view
Exterior
Lobby
Lobby
Beach nearby, sun loungers, beach umbrellas, beach towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Housekeeping
  • Room service
  • Hot Tub
  • Spa
The price is SAR 865
SAR 1,129 total
includes taxes & fees
24 Dec - 25 Dec

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, 2 Bedrooms, 2 Bathrooms

Suite, 2 Bedrooms, 2 Bathrooms | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
2 bedrooms
  • 42 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Studio, 1 King Bed, Non Smoking (Nonsuite)

Studio, 1 King Bed, Non Smoking (Nonsuite) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Top Floor)

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Designer toiletries
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Eco-friendly toiletries
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Nonsuite)

Studio, 2 Double Beds, Non Smoking (Nonsuite) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Double Beds, Non Smoking (Nonsuite)

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Eco-friendly toiletries
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Designer toiletries
Eco-friendly toiletries
  • 42 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Pool View

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Pool View

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 2 Double Beds, Pool View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | In-room safe, laptop workspace, blackout drapes, soundproofing

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 99 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

55-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Top Floor)

In-room safe, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed (Top Floor)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites San Juan

Pool
Hot Tub
Breakfast included
Free WiFi
9.2 out of 10, Wonderful, (1480)
The price is SAR 763
SAR 996 total
includes taxes & fees
7 Jan - 8 January 2025
Hampton Inn & Suites San Juan

About the neighborhood

Map
8000 Tartak Street, Carolina, 00979

What's nearby

  • Isla Verde Beach - 6 min walk - 0.5 km
  • Carolina Beach - 8 min walk - 0.7 km
  • Condado Beach - 7 min drive - 7.4 km
  • Plaza las Americas - 8 min drive - 9.0 km
  • Puerto Rico Convention Center - 9 min drive - 9.0 km

Getting around

  • Hato Rey Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪Verace - ‬2 min walk
  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Kintaro Sushi & Chinese Cuisine lsla Verde - ‬8 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Embassy Suites by Hilton San Juan Hotel & Casino

Family-friendly resort near Isla Verde Beach
Located close to Plaza las Americas and Condado Beach, Embassy Suites by Hilton San Juan Hotel & Casino provides free cooked-to-order breakfast, a casino, and a poolside bar. Hit the jackpot at this resort with amenities such as 114 slot machines, 6 casino gaming tables, and bingo. For some rest and relaxation, visit the spa tub, and indulge in a facial, a massage, or a body treatment. The on-site restaurant, El Patio, offers lunch and dinner. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a terrace and a coffee shop/cafe.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Valet parking (surcharge), express check-out, and a reception hall
  • A computer station, a porter/bellhop, and multilingual staff
  • A 24-hour front desk, barbecue grills, and luggage storage
  • Guest reviews give top marks for the dining options, breakfast, and beach locale
Room features
All 313 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 55-inch flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 21.19 per night)
  • Covered valet parking on site (USD 26.76 per night)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM–9:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • El Patio
  • Eterie
  • Coqui Pool Bar

Things to do

  • 24-hour fitness center
  • Children's pool
  • Outdoor pool
  • Playground
  • Spa services
  • Spa tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (12000 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Handrails in hallways
  • Hallway handrail height (inches): 29
  • Handrails in stairways
  • Stairway handrail height (inches): 33
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 25
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 casino gaming tables
  • 114 casino slot machines
  • Bingo
  • Beach towels
  • Casino (650 square feet of space)
  • Casino VIP room
  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Free local calls
  • Free newspapers (weekdays)
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 45 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room bottled water
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 21.19 per night
  • Covered valet parking fee: USD 26.76 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel & Casino
Embassy Suites Hotel & Casino San Juan
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Embassy Suites Hilton San Juan Hotel & Casino Carolina
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Embassy Suites Hilton San Juan Hotel Casino
Embassy Suites Hilton Hotel Casino
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Embassy Suites Carolina
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Embassy Suites by Hilton San Juan Hotel & Casino Carolina
Embassy Suites by Hilton San Juan Hotel & Casino Resort Carolina

Frequently asked questions

Does Embassy Suites by Hilton San Juan Hotel & Casino have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Embassy Suites by Hilton San Juan Hotel & Casino pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Embassy Suites by Hilton San Juan Hotel & Casino?

Self parking is available for USD 21.19 per night. Valet parking is available for USD 26.76 per night.

What time is check-in at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-in start time: 4:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Embassy Suites by Hilton San Juan Hotel & Casino?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton San Juan Hotel & Casino located?

This family-friendly Carolina resort is located near the airport, 0.3 mi (0.5 km) from Isla Verde Beach, and within 6 mi (10 km) of Condado Beach and Plaza las Americas. Puerto Rico Convention Center and Port of San Juan are also within 6 mi (10 km).

Embassy Suites by Hilton San Juan Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1923 out of 2813 reviews" "
Rating 8 - Good. 575 out of 2813 reviews" "
Rating 6 - Okay. 177 out of 2813 reviews" "
Rating 4 - Poor. 66 out of 2813 reviews" "
Rating 2 - Terrible. 72 out of 2813 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing professional staff…. From front desk to happy hour to the best breakfast staff! The Breakfast crew ( chef- bussers) greater workers
Stayed 2 nights in Dec 2024

8/10 Good

Jacoby

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good experience, only thing that would've made it better is if the rooms didnt have a lingering smell of mildew. I think it came from the carpet, other than that it would've been great. I had to switch rooms because the smell in the first one a bit extreme. But the staff was professional and friendly. And general facilities were well maintained.
Stayed 4 nights in Dec 2024

8/10 Good

angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Tara

Liked: Staff & service
Pictures of property are misleading
Stayed 7 nights in Dec 2024

10/10 Excellent

Yesenia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at the Embassy the staff was polite and friendly. I will book again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kamal S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is extremely outdated and the shower has a half glass. So when you’re showering water is getting all of the place. Very silly concept and extremely weird. It’s extremely noisy and the pictures didn’t show the open concept. They give you complementary drink voucher, but it’s such a short time span to redeem them. I waited over 40 minutes for check in and that’s rough with a toddler. Will never stay here again. It’s way too expensive for popcorn ceilings and walls with a parking lot view. Only positive was that, you could walk to the beach. Other than that 2 stars at best.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stephenie

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Mark, joliet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is the brains of the hotel, receptionist Nayelis Torres is truly an asset for the hotel. She is a very caring and understanding person. The evening happy hrs were truly enjoyable. The morning breakfast was made to order, the breakfast staff is awesome, the beach was fantastic, transportation was readily available for off-site excursions. Many local restaurants are few short blocks away from the hotel. Casino is also on site and a beautiful pool area is on rear of the property.
Stayed 7 nights in Dec 2024

8/10 Good

Merlyn Eugene Hyers, Cocoa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the outdoor pool area. Hated that no real butter was available in the breakfast area, just cheap artificial junk.
Stayed 7 nights in Nov 2024

10/10 Excellent

Juan

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities, Diamond Point Massage & Spa Services
Stayed 2 nights in Dec 2024

6/10 Okay

Hakim

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laid back environment I loved it
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rafael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
X
Stayed 4 nights in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed for one night the weekend after Thanksgiving. The hotel was beautifully decorated for Christmas. The buffet style free lunch was great with an omelet station. We parked in the garage at a hotel guest discounted price. Small casino right by the lobby!
Stayed 1 night in Nov 2024

10/10 Excellent

Chennoyvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top tier
Stayed 3 nights in Dec 2024

8/10 Good

Anthony Owens

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great property to stay
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for a safe, convenient, fun, relaxing vacation, look no further, The Embassy Suites is your go to place. A short taxi ride from the airport gets you there in minutes. Clean facility. Friendly staff. Nice pool area with bar. Two great restaurants on site very reasonably priced. Casino on site with variety of slots. Nice breakfast every morning and happy hour every evening. Walking distance to beach fully equipped with beach chairs, towels and umbrellas! Pharmacy, Burger King, Subway, Cold Stone, and Taco Bell all in walking distance. A few suggestions I would have for the hotel is maybe switch up the breakfast daily instead of just offering the same options every day. Maybe waffles or French toast sticks as opposed to pancakes or oatmeal as opposed to cream of corn . Also, an enclosed outdoor shower in the bathroom for guests who want to enjoy the facilities before heading to the airport. A shuttle bus that runs back and forth to the beach would also be nice for those who are handicapped and have trouble walking far distances. Overall this was an excellent family vacation and I would recommend this hotel to everyone. I can’t wait to go back! Thank you Embassy Suites!!! Until next time!
Stayed 3 nights in Dec 2024

6/10 Okay

Mary

Traveled with family
Liked: Amenities
The wait time almost 2 hours to get a room with a reservation and having to wait almost 2 hours to get my room ready was ridiculous and fees in Taxes every night included in my stay because I booked through a third party was not explained when I checked in, but overall the hotel was amazing.
Stayed 3 nights in Dec 2024

10/10 Excellent

Asim

Stayed 1 night in Nov 2024

8/10 Good

Lakinja

Traveled with family
Liked: Cleanliness, property conditions & facilities
Overall I had a good experience! Very convenient close the to the airport, and other attractions.
Stayed 3 nights in Nov 2024

10/10 Excellent

Claribel

Stayed 2 nights in Dec 2024

10/10 Excellent

Yamil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😍
Stayed 2 nights in Dec 2024