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"Clean, good warm water for shower. Restaurant onsite. Single room is a little bit small. "

"Good"

"Meylin is the best!"

"I was traveling from USA with my family. I had booked four rooms and requested transport from the airport. The van was waiting for us when we were through in the airport. It was a four minute ride. The staff handled all of our baggage right to our rooms. The concierge was ready for us at check in. Everything was seamless. Our rooms were perfect. Spotlessly clean, quiet and the bed was memorably comfortable. Our group of 8 people ate an amazing meal, late night dinner, in the restaurant. Breakfast in the morning was not complimentary but it was an extensive buffet and we enjoyed it. We stayed again on our return. Everything was consistently perfect, including our second meal in the restaurant We requested a shuttle back to the airport at 4 am which was ready and waiting for us. I commend the management and the staff for their competence and organization. This is a very well run hotel and I recommend it highly. "

"The staff at this facility is extremely helpful, going the extra step for their customers"

"I tecExcellent service "

"En Guayaquil no hay ningún hotel 5 estrellas. El que diga lo que contrario no entiende que es solo marketing. Ahora bien, en la categoría más alta, un 4 estrellas ese sí es el Sheraton: limpio, cómodo y con buen menú de comida y bebidas. El personal siempre tiene una sonrisa. "

"Nice hotel, very kind and professional staff "

"Great breakfast "