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"Parking was limited in the public area across from the hotel. They will bill you once checked in but we found it difficult to get an available spot when arriving late. Cleaning staff started knocking on doors around us at 8am, which woke us up and made it so we couldn’t fall back asleep. I’d definitely stay here again, would just wear my earplugs and arrive a bit earlier. You don’t need a car when staying here. You could walk to shops and things. "

"Hotel staff are friendly & professional. Nanaimo needs to deal with its homeless/drug problem. "

"Staff wqs very friendly and accommodating "

"Great people. Clean and very accessible Thx "

"Rooms were neat. "

"Quiet, excellent pool though the hot tub was not working. Superb breakfast and bonus hot beverages and cookies after breakfast hours"

"Kids loved the pool/hot tub! Great to have a restaurant onsite. Many bugs. Cleaning below par. Room had finger nails and a safety pin left on the floor, after cleaned again you could tell the floor was simply mopped and the yuck and nails and pin were along the wall after they were done. "

"The best breakfasts at The Breakfast Nook in the hotel."

"Second time staying here. Very nice. Nice mix of hot & cold breakfast options. Jackie at the front desk is lovely, attentive to details & so helpful. "