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"Had a lovely staff, lovely and clean, and staff are brilliant so helpful and friendly, thankyou we will be returning and recommend this holiday inn to everyone."

"This hotel was really lovely, staff very friendly and happy,and the breakfast was delicious one of the best we’ve had in a hotel, always topping up with freshly cooked food, well done,"

"Our second stay at this hotel and can’t fault it excellent "

"Nice and easy to check in; comfortable bed and quiet at night. Only issue is the shower has tremendous pressure however water can go everywhere if not extremely careful."

"Friendly, helpful staff. Very clean room with toiletries included. Short walk from merry hill shopping centre."

"Great 3 night stay, while visiting family and friends. Reception, bar, restaurant and housekeeping staff were all friendly and helpful. Would definitely recommend and stay here again. "

"Fabulous hotel. Very welcoming. Beautiful decor. Junior suite we had was absolutely huge! Bathroom was sublime. Huge comfy bed. Very quiet room. Delicious breakfast. No space in the car park, but EV charging in cheaper car park 2 mins' away near the library. "

"Couldn’t fault the place. And was so cheap too. Staff was friendly and so helpful, nothing was to much trouble for them. We will be returning to this hotel."

"When I got to my room which was quite far down the corridor my room key didn’t work so I had to go back to reception. The guy apologised & offered me a free upgraded room that wasn’t such a trek to get to which was very much appreciated "