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"Good service "

"Overall excellent, this is a stunning hotel. Close to the tramway stop to easily go do sightseeing, walkable (if you don't mind the steep roads), room is very comfortable, and the staff very nice. Only down is the indoor pool temperature in the spa, but that's a personal preference. "

"Good stay"

"Hotel and room was clean, stylish, roomy with excellent service from staff. Room service food was good and great value for money for convenience and spa was also very clean and tidy only regret I wasn’t able to extend my leave as I had to return home. Will definitely book again for my future stay. "

"Perfect place to stay except for loud music until 2:00 am every night. "

"On arrival at the Pera Palace tired & flustered from the overnight train from Sofia, I went and left my glasses in the taxi. After a friendly greeting by the reception staff, Salih immediately took ownership of the issue. He got the hotels CCTV checked and through the police tracked down the taxi driver. The driver was by then off duty so Salih arranged for another driver to collect my glasses and take them to the hotel - now that's what I call excellent customer service! The hotel itself was beautiful and all the staff so friendly and helpful. Okay, it's not cheap (although the restaurant was very reasonable), but for a special occasion it's worth treating yourself."

"Very good "

"The rooms are seriously sound proof and perfect for one (or two petite people with limited luggage). The decor was tasteful and the space was very clean! As a solo female, I found the neighborhood safe.There are two grocery stores less than a 2 minute walk from the hotel. It is very centrally connected --easy to take the tram, metro, ferry, or bus from there. Mr Murad, the guest relations specialist, was very friendly and kind. He offered me complimentary tea, coffee, and breakfast! I recommend this place!"

"Great staff and location "