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"Best family vacation we've ever had! We stayed in the Privado suites with our five and 3 year old and they loved all of the pools and walking paths and places to explore. The food and drinks were amazing and the massage at the spa was wonderful. My only minor complaint was that I wish the suite had a kitchenette with an actual sink but we made it work. We requested a microwave and an additional mini fridge no problem. If you have young kids, you can buy sand toys and rafts at the pool bar which was really nice. Also highly recommend a cabana if you have young ones that want to rest in the shade! "

"Wonderful staff and service. Perfect 2 bedroom suite for our family of 6. Breakfast was great everyday, facilities well maintained. Highly recommend. "

"Great place to stay with children. Loved the hiking trails behind the resort. Staff so cheerful and helpful."

"Enjoyed the pool and dining options "

"Hotel was great. Water park was a lot of fun. Anyone who says this hotel is rundown is a snob. The hotel was charming and had character. Everything worked in our room and we had multiple pools to visit plus the water park. It wasn’t hot when we visited so it was nice the water was heated at the water park. No need to bring floats or towels. It’s all included. "

"Love the staff!!! Beautiful grounds!!! Comfortable clean room! "

"It was a great place to relax and unwind. Room was nice, food was very good, and grounds are nice. There are many activities offered, but we focused on yoga/relaxation related classes and hikes. "

"We loved it and it was our first time "

"They worked with me when i needed time to pay"