Find all hotels by Independent in Bwlch from SAR 234

"This is a great hotel because it has great staff. Could not had better service from start to finish. Delicious breakfast and comfy bed. Lighting in room could have been better but would highly recommend."

"Great staff great food and great service! "

"The room I stayed in in this beautiful building was possibly one of the most beautiful I have ever stayed in. However when it came to the service of the staff there was a lot left to be desired... and this was in no means the fault of the staff of which there were only two... to run the bar and service the needs of the guests. I did feel that it was odd that every time I called the hotel before arriving that there was never anyone manning the phone, but regardless we were not put off. If I was to visit again, I would want to know that I wouldn't have to wait at an empty bar for 12 minutes before being served (I know the 2 staff, one of which was a trainee) were busy with the dining but at £270 a night, that isn't good enough and not my problem... I don't wish to seem petty but lots of other short comings occurred like being first into the dining hall and one of last to have our order taken, waiting until the end of our starter before our drinks arrived and taking far too long to reseat us when my wife couldn't read the menu because of the dim light. I get that there was only two staff and there were 10 couples in the dining room but this is a failing from a managerial point of view which I definitely didn't expect from such a seemingly highbrow establishment. "

"Nice hotel, very quiet despite being on a main road. The room was warm and very clean, good tv and tea and coffee making facilities. "

"Exceeded all expectations. The property is beautiful, cosy, and perfectly set up for large groups. More bathrooms/ensuites than you can count, comfy linen, stocked kitchen, and a table big enough for all guests to enjoy dinner together. Extra callout to the extremely comfy chairs around the log fire, perfect for a quiet weekend of reading. Coralie is an exceptional host, responsive, informative, and friendly. If the place is available for your dates, stop reading and book. It is wonderful. We will definitely be back. "

"The staff were welcoming, friendly and made check in easy. Nice hotel conveniently located "

"Friendly hotel with excellent food! Was there for business so shame i didn't get chance to enjoy the area more"

"Lots of parking, lovely dining room and food. Hot tub, swimming pool and sauna on site, which was great and a very welccome surprise. Our room was excellent, extremely warm and comfy, and with amazing views. Aa very easy walk into town for mooching round the shops and pubs etc, plus of course the castle ruins. Very happy and would happily return please. "

"An excellent small hotel in a great location and terrific value for money. A big recommendation."