6/10 Okay
Louise
16 March 2025
Disliked: Property conditions & facilities
We stayed for one night overnight at the hotel and can honestly say it was just basic. The condition of the room was not great, as we soon discovered the lightning did not work properly and the kettle in the room was dysfunctional (reported) The bathroom was clearly in need of renovation as the flooring which was used to cover the sides of the bathtub was peeling away. The window blinds had portions missing and the curtains were hanging off. We also noted a strong draught from the window but could not see where it was coming from as it was a double glazed unit. The breakfast was basic, it was all self service and they had run out of certain basic items such as coffee and I had to report the bread they were serving was actually mouldy. The staff were polite but overworked, as the young man on reception on the following morning was also the cook for breakfast! On the evening of arrival I had to report the key card was not working and had to wait for almost 10 minutes for staff to appear back at reception and witnessed a man shouting at someone from an office area in the back of the reception. Not what I’d call great professional behaviour 🙄
Louise
Stayed 1 night in Mar 2025