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"Had a lovely staff, lovely and clean, and staff are brilliant so helpful and friendly, thankyou we will be returning and recommend this holiday inn to everyone."

"I’ve stay at this hotel when it had the previous owners. Even know it’s in a middle of having a refurbishment the hotel was extremely clean and tidy, only one problem was the pillows being extremely thin. It was a really nice touch to have a kettle in the room but maybe have spoons instead of wooden sticks. But apart from that it’s all coming along nicely, i definitely prefer the key card instead of an actual key. Me and my partner will be back!"

"We had a very nice stay at the Lion. It's a fascinating old building in a great central location. The rooms are basic, but very clean and the bed was comfortable with great pillows. The breakfast was very good. The hotel is a little frayed around the edges, but that adds to the character! The staff were all lovely and very helpful."

"Just a fantastic stay, thanks so much to the staff for being so welcoming and helpful. Booked in for Sunday lunch, absolutely delish! (Made with much love). The food is always lovely at Cromwell's... The room was lovely, clean and comfortable. Beer was excellent lol"

"Our second stay at this hotel and can’t fault it excellent "

"Nice and easy to check in; comfortable bed and quiet at night. Only issue is the shower has tremendous pressure however water can go everywhere if not extremely careful."

"Friendly, helpful staff. Very clean room with toiletries included. Short walk from merry hill shopping centre."

"Great 3 night stay, while visiting family and friends. Reception, bar, restaurant and housekeeping staff were all friendly and helpful. Would definitely recommend and stay here again. "

"Fabulous hotel. Very welcoming. Beautiful decor. Junior suite we had was absolutely huge! Bathroom was sublime. Huge comfy bed. Very quiet room. Delicious breakfast. No space in the car park, but EV charging in cheaper car park 2 mins' away near the library. "