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Mercure Telford Centre Hotel

4.0 star property
Unwind in style by the indoor pool or treat yourself to some me-time at the onsite spa. Enjoy delicious British cuisine and make your stay truly unforgettable.

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Photo gallery for Mercure Telford Centre Hotel

In-room safe, desk, laptop workspace, iron/ironing board
Serves lunch and dinner
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Parking available
  • Bar
  • Gym
The current price is SAR 230
SAR 276 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Shower/tub combination
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 1 Double Bed, Accessible (Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Ramada by Wyndham Telford Ironbridge

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, (799)
The price is SAR 246
SAR 296 total
includes taxes & fees
24 Feb - 25 Feb
Ramada by Wyndham Telford Ironbridge

About the neighborhood

Map
Forgegate, Telford Centre, Telford, England, TF3 4NA

What's nearby

  • Telford Shopping Centre - 5 min walk
  • Telford Town Park - 12 min walk
  • Telford Ice Rink - 15 min walk
  • The International Centre - 16 min walk
  • Iron Bridge - 11 min drive

Getting around

  • Telford Central Station - 12 min walk
  • Birmingham Airport (BHX) - 56 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪The Thomas Botfield - ‬10 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Coffee #1 - ‬9 min walk

About this property

Mercure Telford Centre Hotel

Eco-certified hotel in the business district
Consider a stay at Mercure Telford Centre Hotel and take advantage of a hair salon, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. The on-site British cuisine restaurant, Iron Masters Restaurant, offers lunch, dinner, light fare, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and express check-out
  • Smoke-free premises, a TV in the lobby, and coffee/tea in the lobby
  • Tour/ticket assistance, a vending machine, and newspapers in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 153 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with digital channels
  • Free infant beds, electric kettles, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Iron Masters Restaurant
  • Iron Masters Bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (4004 square feet of space)
  • Meeting rooms - 9

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Frequently asked questions

Does Mercure Telford Centre Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

Is Mercure Telford Centre Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 20 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Mercure Telford Centre Hotel?

Self parking is available for GBP 10 per night.

What time is check-in at Mercure Telford Centre Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercure Telford Centre Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Telford Centre Hotel located?

Located in the heart of Telford, this spa hotel is within a 15-minute walk of Telford Shopping Centre, Telford Town Park, and Telford Ice Rink. The International Centre and Wonderland Telford are also within 1 mi (2 km). Telford Central Station is 12 minutes by foot and Oakengates Station is 28 minutes.

Mercure Telford Centre Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 249 out of 548 reviews
Rating 8 - Good. 160 out of 548 reviews
Rating 6 - Okay. 69 out of 548 reviews
Rating 4 - Poor. 33 out of 548 reviews
Rating 2 - Terrible. 37 out of 548 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Samuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was enjoyable because it’s a clean well presented hotel. The staff were very friendly and helpful. I will be staying here again.
Stayed 3 nights in Jan 2025

8/10 Good

Johnathan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
great place to stay, close to food outlets but quiet surroundings. my only issue with the hotel was my room 607 was very dull with very little lighting.
Stayed 2 nights in Jan 2025

10/10 Excellent

ADRIANOS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY GOOD overall
Stayed 2 nights in Jan 2025

6/10 Okay

frederich

Stayed 2 nights in Jan 2025

8/10 Good

Simon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very pleasant with everything that you needed but the corridors were dirty and needed deep clean or replace the carpet. Staff where helpful and friendly considering it was Boxing Day. However it wasn’t made clear when booking that we would be charged an additional £10 to park the car for the night. Would probably stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has 2 nights at this hotel. Breakfast selection was great. Pool facilities included in the price was great. Would definitely stay there again. Room was very presentable. 5*
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food drinks bar and other. Well recommend
Stayed 3 nights in Nov 2024

4/10 Poor

Heather

Stayed 1 night in Oct 2024

2/10 Terrible

Victoria

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Really regretted booking this hotel. I travel weekly for business and chose this one for its 24 hour check in because I knew that I would be arriving late and I paid extra for free cancellation. I arrived at 11pm after a very long drive and checked in to my room to find that there was no hot water in the bathroom. On reporting this to Reception, there had apparently been issues with the hot water all day, they had not mentioned this to me while I was checking in, and my only option for a warm shower was the pool showers which were now closed for the night. I do feel like this is a significant issue, and had I been informed of this, I would have cancelled my booking and gone to the hotel across the carpark instead. The next morning, the hot water was still not fixed, and I suspect the issue had been significant and going on for a while. While I appreciate that things do sometimes malfunction, the lack of transparency or communication concerning this issue before or after I arrived was very misleading, and having spent £142 for a 8 hour stay in a hotel where my journey times meant that I had no options for anything other than a cold shower was ridiculous. Not even a refund of any kind on the price paid!
Stayed 1 night in Nov 2024

10/10 Excellent

Barrie, Nailsea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly staff
Stayed 1 night in Oct 2024

4/10 Poor

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was soooo noisy with fan noise from an adjacent building. This should have been advised during booking. No other was available - so I was told
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The foyer and restaurant looked spotless. The staff that booked us in was friendly, although lacking information about the hotels facilities. The room was lovely, appeared newly decorated. The windows were old and let in some cold, but the heating was on all the time so didn't notice unless near the window. The heating was noisy and the bathroom although clear had mould on the grout. Of note also is there was no hot Wtaer by the time we showered about 11am. The swimming pool, etc were lovely, a little small but it was quiet. The changing areas weren't good at all though, cold, dirty, old and broken locker doors.
Stayed 1 night in Nov 2024

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent stay. The staff were friendly and helpful. Room service was quick and convenient. The room was cleaned and the bed made whilst we were out. Overall a good hotel. The only thing which was slightly inconvenient is the parking charge which was not very well advertised prior to arrival. It would be good if that charge was built into the room cost for at least 1 vehicle as based on location - it is unlikely many guests would not be parking there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bernice

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly heaven
Had the best stay, super dog friendly, great location, friendly staff, lovely gym and spa facilities! Would definitely come back! Thanks to the staff for letting me sit in the bar with my dog for the breakfast buffet :)
Stayed 2 nights in Oct 2024

2/10 Terrible

Sharon

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Not the 4* it is given
Room was dirty and floor covered in blood spots, pillows covered with blood marks. F&B manager Dean confirmed and was horrified, gave me a drinks voucher and changed my room. No one picked up phone at reception so had to go down 3 times as room was so bad
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

graham

Traveled with family
Disliked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024