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"Lovely characterful hotel. We stayed in deluxe room which was lovely and very spacious. Had a meal which was excellent too."

"Old Tudor hotel in centre of Tewkesbury. Although you got the feel of a Tudor property, the rooms & bathrooms have been refurbished with modern fittings, & walk in showers. No lifts & bedrooms over two floors so there can be quite a few steps. All staff very friendly, helpful & polite. Bar closed 10.30pm even for residents Thursday which was a surprise. Night porter had to let us in & just said most places close 10.30pm mid week. Most hotels I stay at serve to residents, even if it is just night porter serving drinks. Eco friendly, with eco setting on shower & option to skip the daily clean. As we were there three nights we just skipped clean as bathroom towel rail dried towels. Breakfast cooked fresh & was very good with fresh fruit, pastries, cereals & several choices of hot food as well as juices & fresh coffee etc. Evening meal on other hand left a lot to be desired. The pie was recommended by the waitress, but we were very disappointed, as was another guest we were talking to at breakfast. Fair play to the management though, when he heard how the pie was described, what was served & how we all felt about it, he refunded the meal without hesitation. He promised to find out what went wrong as he was genuinely surprised. I have no doubt, the pie will be much better if we stay again on our next trip to the races. The hotel is ideally placed on the high street with lots of shops, bars, restaurants and the river, all nearby. I would happily stay at the hotel again."

"Very clean and comfortable rooms, friendly staff "

"Went to Hereford for races. Great situation just outside town center. "

"Great hotel for a motorway stopover very convenient "

"Great hotel for a weekend trip. Lovely reception from staff and good facilities. Loved the spa, really had the chance to unwind and recharge. Prices in the bar were a bit steep but generally good."

"Hotels been nicely refurbed since my previous visit. All facilities good, welcoming staff. Dinner set menu great value ."

"Reception was welcoming and helpful "

"Stay was comfortable. Service in restaurant and at the bar was extremely good. The girls were very professional and polite."