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"Welcoming & charming hotel right in the centre of Ross. Clean room with lovely crisp bed linen and fresh fluffy towels. Our room was quiet & cozy. Food was excellent and service friendly & efficient. Would definitely recommend "

"Convenient, clean and well priced"

"Just a great place to eat drink and sleep credit to all at royal staff so good from booking in bar staff and the wonderful lady at breakfast. I travel the uk on bussiness and this is one of the best places to stay breakfast is the best i have had for a while Well done keep it up "

"10/10 excellent very friendly staff loved the hotel dog ❤️great location and free parking which was a bonus. The cleanliness second to none spoitless, lovely little touches in the room bottle of water sweets chocolates and biscuits. Breakfast was lovely tasty and hot. Will definitely book again. "

"Friendly staff, large spacious rooms, superb location."

"Full of charm and in the heart of Ludlow. Good rooms with comfy beds & Polite staff "

"Beautiful inside. Lovely rooms Very noce by the river. Breakfast was awesome. Staff were the friendliest and very attentive. Would love to go for pleasure next time."

"This was a weekend away with my wife, the hotel is located in the centre of Great Malvern. The hotel is located on a quite road next to the Abbey, when we arrived Just before 1 pm, we were able to book in early as our room was ready, which was a bonus. I had completed the online booking in form prior to travel the day before, so when we arrived I only had to register the car, signed the registration document and give my credit card for pre-authorisation, so from arrival to being booked in was completed in a couple of minutes. I had booked afternoon tea for 1pm on the day of arrival, this was very good and the sandwiches were fresh and the small cakes were excellent, my only criticism would be there was no table cloth on the table, which took away from the overall look of the presentation. We were give a table with a window view of the valley and plain below the town. The food quality in the hotel was very good and staff service is excellent A visit to the Abbey is well worth a visit and also the Abbey gardens (located just behind the theatre) are very nice to walk a round on a pleasant which we had had on the Sunday. I was lucky to be able to book for a show in the forum theatre on the Sunday afternoon. The Town of Great Malvern is a lovely little town with a good selection of Restaurants and cafes and also boutique shops, I can recommend Peppe’s Italian Restaurant, we had an excellent meal here on Saturday night. This is just a five minute walk from the hotel."

"Limited non alcoholic drinks. Literally 2 cans left. No non alcoholic Guinness. "