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The Malvern

4.0 star property
Escape to your own urban oasis where you can indulge in rejuvenating spa treatments and unwind by one of two pools surrounded by warm sunshine.

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Photo gallery for The Malvern

Indoor pool, outdoor pool, sun loungers
Terrace/patio
Breakfast, lunch and dinner served
Couples treatment rooms, sauna, body treatments, aromatherapy
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Bar
The current price is SAR 623
SAR 748 total
includes taxes & fees
6 Mar - 7 Mar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Twin Room

Executive Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Executive Twin Room

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Bathrobes
Deep soaking bathtub
Private bathroom
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room Single Use

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room Single Use

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Bathrobes
Deep soaking bathtub
Private bathroom
Free bottled water
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room

Highlights

Soundproofed
Air conditioning
TV
Hair dryer
Bathrobes
Deep soaking bathtub
Private bathroom
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

The Abbey Great Malvern

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
8.6 out of 10, Excellent, 839 reviews
The price is SAR 413
SAR 496 total
includes taxes & fees
6 Mar - 7 Mar
The Abbey Great Malvern

About the neighborhood

Map
Grovewood Road, Malvern, England, WR14 1GD

What's nearby

  • Malvern Theatres - 4 min drive
  • Great Malvern Priory - 4 min drive
  • Morgan Motor Company - 5 min drive
  • Malvern Hills - 6 min drive
  • Three Counties Showground - 9 min drive

Getting around

  • Malvern Link Station - 3 min drive
  • Birmingham Airport (BHX) - 55 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪The Nags Head - ‬4 min drive
  • ‪The Swan Inn - ‬17 min walk
  • ‪Caffè Nero - ‬7 min walk
  • ‪Barnards Green Fish Bar - ‬4 min drive

About this property

The Malvern

Upscale hotel in the city center
Consider a stay at The Malvern and take advantage of free continental breakfast, a terrace, and a coffee shop/cafe. Indulge in a facial, a body wrap, and a body treatment at the onsite spa. The on-site restaurant, The Malvern Restaurant, offers breakfast, lunch, and dinner. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Free self parking
  • A front-desk safe, massage treatment rooms, and an elevator
  • Luggage storage, newspapers in the lobby, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at The Malvern offer comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Deep soaking tubs, free toiletries, and hair dryers
  • Electric kettles, daily housekeeping, and desks

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Malvern Restaurant

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Conveniences

  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern

Frequently asked questions

Does The Malvern have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Malvern pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Malvern?

Self parking is free at this property.

What time is check-in at The Malvern?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM.

What time is check-out at The Malvern?

Check-out is at 11 AM.

Where is The Malvern located?

Located in the heart of Malvern, this spa hotel is 0.5 mi (0.8 km) from Barnards Green Cricket Club and within 3 mi (5 km) of Morgan Motor Company and Malvern Theatres. Great Malvern Priory and Malvern Hills Science Park are also within 3 mi (5 km). Malvern Link Station is 22 minutes by foot.

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The Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 84 out of 160 reviews
Rating 8 - Good. 49 out of 160 reviews
Rating 6 - Okay. 14 out of 160 reviews
Rating 4 - Poor. 8 out of 160 reviews
Rating 2 - Terrible. 5 out of 160 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and accommodating Hotel was clean and inviting Spa was lovely, relaxing. Thoroughly enjoyed the outdoor pool especially after sunset Food lovely
Stayed 1 night in Jan 2025

8/10 Good

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
A lovely stay, staff were super friendly and efficient. Rooms could do with a little updating to make this a 5/5 but excellent amenities and cleanliness.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful - the food, treatment, facilities and polite, helpful staff! This was my 3rd visit to the hotel and my friends absolutely loved the whole experience and want to return. Loved the ambience and enjoyed such a relaxing break. Thank you to my therapist for a great back, neck and shoulder massage!
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa all good location 5 minutes to town in a taxi staff all excellent room excellent enjoyable stay
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good facilities and food. Incredibly friendly and welcoming staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Mrs Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Malvern is really special
The Malvern is our very favourite spa. The facilities are excellent and the staff always go out of their way to be friendly and helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities
I tried to do an early check in but unfortunately didn’t work! Best regards Oussous
Stayed 1 night in Nov 2024

10/10 Excellent

Rhodri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place.
A Great stay. very welcoming at reception. Nice tidy clean room. The spa was lovely and very relaxing. Drinks delivered to our loungers was a nice touch in the spa. Would definitely stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
Had an amazing day .Staff were very friendly & helpful.Room was lovely breakfast delicious. one of the best spas ive been too and will most definitely be returning.
Stayed 1 night in Apr 2023

4/10 Poor

Ashon

Disliked: Property conditions & facilities
A very disappointing stay, especially after experiencing and comparing this to many other spa break. Having looked at the location and previous reviews, I had been fairly optimistic about this spa break. On first glance it looks amazing, however it seems as if all photos used to depict the location have been its selling points. With a deeper inspection you are greeted with an indoor pool area which I can only resemble being unto a leisure centre facility, with endless sun loungers compact within a limited space. The outdoor pool, described as a hydrotherapy pool had been interesting, as although being different, it lacked pool seating within each feature. Other therapy features had been bog standard. Later the hotel room provided had been clean but shabby, with stains to the carpet, cracked tiles within the bathroom and marks within the shower tray. This being a birthday spa break, I had been really disappointed to eat dinner elsewhere, although the breakfast was fairly pleasant with great customer service demonstrated. Please be aware that this spa is positioned directly opposite a retail park.
Stayed 1 night in Feb 2025

8/10 Good

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa
Spa amazing, food good, staff friendly. Only down side was toilets weren’t great, all seemed quite low and didn’t flush very well. Overall hotel was lovely would definitely go back
Stayed 2 nights in Sep 2023

8/10 Good

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff throughout, spa facilities excellent, comfortable room and dinner was delicious with good choice / variety available. Location good tor showground for RHS show. But sandwiched between Aldi and Premier Inn. Imdustrial location so not exactly on doorstep of Malvern Hills for walking.
Stayed 1 night in May 2024

4/10 Poor

Sebastian

Liked: Cleanliness, staff & service
Overpriced and lousy location
For what they charge the rooms are small and dark, the spa not that great and the location is in the middle of a shopping centre area and not very scenic at all. The place is clean and the staff are great but this place is way overpriced for what is offered.
Stayed 1 night in Jun 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spa hotel
Lovely spa, beautifully warm pool. Really clean, staff helpful: loved being able to order drinks to your lounger. Delay taking order for breakfast but that was the only downside.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, the Spa was wonderful and the staff very friendly and helpful. The location was not what I expected in an industrial estate opposite Aldi
Stayed 2 nights in May 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely helpfl and polite staff. Had a small issue with the room when I checked in, however this was quickly and efficiently dealt with. All staff were accomodating, the room was clean and tidy. Nice hotel. Will use again
Stayed 1 night in Jun 2023

8/10 Good

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely spa, staff very friendly and helpful. Only problem was that the foot baths and salt room weren't working. Both days the foot spas were out of action and the door seemed to be missing from the salt grotto
Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Pool is great but because of the number of people allowed to do spa days it gets really

10/10 Excellent

Petrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to relax
Room was clean and tidy, bath robes and towels for spa were quite worn and had marks on. Love the fact you can use the spa from when you check in right up until you check out. Bed was very comfortable. Breakfast was lovely, first time I have ever been for breakfast in swimwear and robe. Only thing that let it down was the wait at reception for check in and check out, both times we had to wait about 10 minutes otherwise a nice relaxing stay
Stayed 1 night in Jan 2023

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Beautiful place, great staff lovely clean spa. Will definitely be going back. My only gripe was they added an £8 service charge to my £9 drinks bill. This was removed as I went to the bar myself to get drinks. I would have happily paid if I had used the waitress service available.
Stayed 1 night in Dec 2022

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional customer service from every member of the team. It was clear that they were motivated to help. The venue offers one of the best relaxed spa (affordable) experiences compared to others that I have had. For example compared to where you are given a time slot and the facilities have not always been as good this venue is not restrictive on how long you want to spend on your 'wellbeing' in the spa. I would go back without hesitation. Highly recommend to others. Shout out to Chloe who was amazing looking after us at dinner and Ollie a superstar
Stayed 1 night in Apr 2024

6/10 Okay

B

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Didn't live up to the hype.
No wifi in the rooms. Spa pool is much smaller than expected. Location of hotel isn't what you would expect, although it is handy for a shop at Aldi.
Stayed 2 nights in Jan 2023

6/10 Okay

Victoria

Liked: Property conditions & facilities
Disliked: Cleanliness
We had a 2 day stay here with friends. The spa facilities were lovely but my spa treatment did not start well as the towels that I was asked to lie on were clearly used as they were covered in oil from the last person who had treatment. I raised it straight away with the beauty therapist and she tried to pass it off that they were old towels until I pointed out that the towels underneath were clean with no oil smell. She swiftly removed the two towels apologised and blamed the previous therapist who had used the room and that she had been asked to cover my treatment as my booked therapist was running late. Apart from that the treatment was ok, not the best I’ve ever had but the therapist was very friendly. I wouldn’t go back, due to this and a few other issues with poor service from badly trained staff, when the hotel is trying to aim for the mid to high market. So would expect standards to be better.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay. Hotel was in a strange position next to a shopping center but once inside the hotel did not matter. Staff were welcoming and friendly. Really enjoyed the spa facilities. We only could use them from 1500 to 1100 the next day so not that long, but we really enjoyed. Food was good, the service was a bit slow but the staff were good. Breakfast was really nice and good coffee as well. Only minus points was paying £6 for a bottle of Ale from the fridge, ridiculous price. And we ordered drinks to be brought to us it took so long I went and got the drinks myself. I would rather they not offer a service if cannot carry out. But apart from that we will definitely be going back.
Stayed 1 night in Apr 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024