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"Reception helpful. Atmosphere good, supportive, felt safe. Easy parking."

"Rooms are very nice and kept clean. Staff are very pleasant (on the whole)."

"The hotel has a wonderful charm. The staff were amazing. Thank you for making the visit so good. The room was loveky and the breakfast and evening restaurant were great. I would stay again anytime. Love the new cat too..."

"great location , near the centre , clean rooms , great veiws of surrouding areas "

"A fantastic setting, by the river Avon over looking a weir, nice sound and wildlife to watch. Very warm welcome, spotless, crisp bed linen and very comfortable. Well finished and clean bathroom and kitchen with ample tea, coffee and milk in fridge. Excellent food with a choice to suit all tastes and largely locally sourced. Staff very helpful and pleasant, all in all great value for money and a good place to relax. Would definitely stay here again."

"Very good offering. Lovely reception and bad area. Rooms are a little dated but the hotel is perfectly good and has everything you need. Comfortable stay on all 3 occasions. Bar staff are super friendly and talkative."

"A trip with the kids , honestly in the round this hotel visit was the best ive had ! and I travel a lot . The staff...all of them in all areas, room quality and hotel decoration and facilities were 10/10 really ."

"Excellent stay. The hotel was very reasonably priced and was located in the centre of Worcester. The room was clean, cosy and spacious. The breakfast was ample with plenty of choice including veggie sausages. All the staff were pleasant, helpful and friendly. Thank you for a wonderful 2 night stay"

"Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email."