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"This place was magical! After an 18-hour flight from Canada with our 4-year-old, it was exactly what we needed to rest up for the rest of our journey. The food at the restaurants was amazing and of great quality, and the customer service was absolutely wonderful. Our room was very comfortable and beautifully decorated, and the entire hotel had a relaxing atmosphere, especially the garden. The only downside was the construction noise from the renovations, but the overall experience more than made up for it."

"I have stayed at several Shangrila properties but each one the experience is consistent wrt to hospitality, service and amenities"

"Das Personal ist super (Siddika hat uns zum Beispiel sehr freundlich geholfen den Transport zu organisieren) Das Hotel ist nicht das neuste aber insgesamt sehr gut (Zimmer sind sehr groß, Betten sind bequem, Frühstück gut)"

"Good property "

"Great food at Palette and Paranda!"

"It was a great property. Had a good experience and the staff was pleasant and helpful."

"Wonderful experience in the hotel. Room was clean and neat. Breakfast buffet was very good. Staffs were kind and polite. Best experience for two days. Thanks to the park."

"My go to hotel in Bengaluru. Love everything about this hotel. Jocelyn, guest experience manager was excellent in providing the required to support. Thanks Joceyln Murugesh, senior chef is always goes above and beyond in serving the tasty dishes..Thanks Murugesh. Big thumbs up for all the supporting staff."