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"We enjoyed the pool but be aware water is not heated so an evening swim can be chilly in January. Breakfast buffet had a large selection to chose from. The only reason I gave it a 4 for cleanliness was we discovered a big roach in our room. They came quickly to remove it and also offered to move us but as we were there for one night we declined the offer. This could happen at any property as so many people are coming and going but still a bit of an unpleasant discovery."

"I have stayed at several Shangrila properties but each one the experience is consistent wrt to hospitality, service and amenities"

"Service was good. Food was okay. Maybe not ask for credit card to make deposit. Can use debit card also. "

"Left couple of jackets in the wardrobe, they knew where I was so drove across the city to drop them off before I’d even noticed I’d left them. Top top service thanks. "

"Truly lovely stay: the rooms are thoughtfully appointed, the staff eagerly helpful, the atmosphere elegant and functional. A good gym, amazing buffets both at breakfast and dinner… it was exactly the stay we hoped for. "

"This is the second time that I have stayed at this property! I would give them a 5 star rating, however, I reserve my highest rating for very exceptional properties! The staff here are very friendly and responsive. The food is well prepared and the variety is great! The rooms are very clean and well maintained. I did have a small issue which was promptly addressed. The hotel should provide the very basics in the room, such as plates and spoons. Guests should t have to ask the front desk to...

"Management was world class. Upgraded to a suite at a reasonable price as arrived early and that was available. Management is really world class. Super great staff and unreal breakfast. One of the most beautiful overs from my room one will ever have..a giant and historic Monkey Pod Tree"

"Everything was perfect. The staff here really make a difference and accommodated my requests. They’re putting western hotels to shame. Glad I stayed here twice during my two week trip! "