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"Great trip, second time here, can’t fault, highly recommended and we will be back 👌"

"There was a lack of plug sockets in the room."

"Wonderful hotel and staff above and beyond "

"I often stay at this hotel and i'm always welcomed by very pleasant and polite staff great bedrooms and excellent breakfast"

"Really lovely stay staff were incredible"

"Perfect location, beautiful hotel, great staff"

"Love Waterloo Hotel and Lodge. Welcoming. Friendly staff. Inviting rooms "

"Nice clean family room, exactly as the pictures showed, perfectly functional room. Nice breakfast, served until 10 , which is nice if you’re a bit lazy in the morning! Great location, bang in the middle of town , 10 mins walk to the castle, and plenty of pubs and restaurants. The bar prices were quite steep (£7.35 a pint!!) but the cocktails were reasonably priced. There’s plenty of options in town. The jewel in the crown for this hotel is the pool area. It’s really wonderful, beautifully tiled, nice and big, we were there during half term and it wasn’t too busy. We really liked library aswell, very cosy with its big setees"

"Got a free lovely upgrade with a sea view "