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"We booked this hotel as it is in a central location to easily access Eryri National Park. The hotel was modern, clean with a great restaurant. The restaurant has a lot of choice for different tastes. There is no need to eat dinner elsewhere. The staff are all very friendly and polite. We booked a deluxe room, which was comfortable. However, the King bed was too firm. We really enjoyed our 5 night stay. We would definitely return back to this hotel. "

"Easy parking Clean and tidy Great food Great staff."

"We've been here twice now, staff are lovely and very friendly, the rooms are comfortable and clean. We made use of the leisure club facilities both time which are also very clean. We definitely be back again "

"Staff friendly and helpful Food excellent Room big and with a four poster bed "

"Excellent stay, highly recommended "

"Unique, wonderful location. Food exceptional."

"5 star great staff room and whole experience would definitely recommend "

"A great hotel with an excellent breakfast, it's the perfect place to stay if you want to explore the mountains/nature in the area. The bar and restaurant below are great as well especially in winter. The room was very clean, quiet and well stocked. Great staff too, would definitely book this hotel again next time we visit the area. "

"Great refuge during the recent Storm Darragh. Staff particularly Joe, very friendly and helpful. Food excellent and very generous portions. Room very comfortable although showing some signs of wear & tear. Bed very comfy. Would stay again if visiting Bala. Thank you. "