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"Great staff as always Walked everywhere "

"Hotel and rooms very clean. Staff welcoming and helpful. A couple of breakfast items (pastries, fruit yoghurts) missing on both days. Rest of the breakfast items good. Good location"

"Staff are very helpful and friendly, special mention for the front desk."

"Great service "

"Lovely room. Spotlessly clean. The USB cube is a very good idea 👍 Really enjoyed my stay. 😊"

"Brought my mum for the day and night. We had an accessible room across the road from the hotel in a cute little courtyard which was really quiet at night. The room was really big with two bathrooms, espresso coffee machine, Robert’s radio and beautifully decorated. We both enjoyed a 2 course meal the evening before in the restaurant and the breakfast what a menu with lots of choices plus a continental stand. We really enjoyed our stay here and would definitely come back. "

"Check in was awful. Asked to wait for 10-15 minutes as system “wasn’t working” with no apology or empathy from receptionist. Went to bar to get drink, had to pay as couldn’t charge to a room yet. Went back to reception with a queue of people that were being checked in (by someone else) all fine so took about 25-30 mins in all. Still no apology. Think should have come find me when system working?? Bar was all of 10 yards away! Got to room, and whilst clean, the carpet was threadbare, the same as it was along corridor to room (3rd floor). Room was also quite dark but think that was a “theme” Went to restaurant for dinner and staff were excellent and food was really good but was overpriced for what it was. See photo (£26) Warning, again dark theme and menu was extremely difficult to read, even waiting staff struggled! "

"Comfy beds easy parking nice shower staff all very friendly great breakfast "

"Lovely stay in city centre. Offered upgrade on check in. Bar staff told us about joining reward scheme to get half price drinks on happy hour. Room spacious and very clean. Lots of shops, bars and restaurants nearby. Tram stop only short walk for Meadowhall or arena. Would highly recommend "