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"The staff at the hotel desk were great. However, the staff at the Breakfast Buffet were awful. We had an experence where we asked for one cup of decaf coffee and 30 minutes later; and after flagging down to additional staff personnel we were told the machine was broken -- but, then we received a cup of coffee 5 minutes after that. On another day, I arrived to a buffet that was out of scrambled eggs (the only cooked eggs offered other than hard boiled) - I immediately informed the staff and...

"The hostel was nice and clean. It is close to Rossio square and walking distance to many attractions. Unfortunately the street outside the hostel is noisy with drinks and is a little sketchy. I felt safe as I was with my partner. I may have felt differently if I was traveling alone. "

"This was our first stop in Portugal. The room was lovely, the beds were comfortable, and the breakfast was delicious. Tons of shops and restaurants are nearby. A rental car place is close and the subway and tram are near. It is tucked away on a side street, so people aren't familiar with it, but it is right behind the Mundial. Great location, good people, I'd stay here again."

"Location is great, near everything, major attractions, in the old town. The staffs are very nice and helpful. The guesthouse owner is nice and responsive. We like the room and the location. The only issue is the shower hot water which has problem to produce warmer water consistently. Although the guesthouse tried to fix the problem, it did not work out. We still appreciate owner offering use other room for shower."

"In the City Centre, minute walk from main square and metro to the airport, very easy walk to all attractions, safe location. Plenty restaurants and bars around. Entrance is little dodge, limited time reception at 2nd floor, no lift, corridor very narrow. Could be problem who have walking difficult. All this forget when enter to the room. We got very nice room, 2 king size beds, very comfortable, spacious bathroom. Room clean every day and change towels. Carlos very friendly guy and gives you all...

"Helpful staff"

"Great location - central without being noisy. Not a good view from window at all (internal courtyard) but not a problem for us. More expensive rooms will have a better (street) view. Room clean and comfortable although missing a few convenient things like easily accessible plug sockets and hooks in the bathroom. Have stayed once before 2 years ago and would probably stay again although it would be nice to see it updated just a little. Not accessible for anyone severely disabled as there are...

"The hotel is close to many areas of interest - a short walk to historic sites, excellent restaurants, the train station and many shops. Cost of stay is very reasonable. Staff at the front desk are very knowledgeable regarding best restaurants nearby and directions upon request. Definitely recommend as the place to stay in Lisbon. "