Find all hotels by Shangri-La Hotels and Resorts in Bacheng

"The hotel infrastructure and surrounding is very photoworthy. "

"Good facility and environment."

"Nice place"

"我们是从日本去苏州旅游过的母女两人。在贵酒店住了5天。徐小姐非常好，为人热情，给我们许多帮助。酒店的地角很好，离观前街很近，走就能去。早餐也很好，饭菜品种多，用餐环境很好。苏州是我们只一次中国江南旅中最愉快的地方。特向徐小姐表示感谢。再会"

"Love it. The hotel is quite new, small, more like a boutique. Clean, neat design, room is compact with good layout. If you've been on a cruise before, you will find the familiarities. And THE BED, I mean capital, real king size and super comfortable. The toilet is very fancy. The onsite bar is small but has expected drinks, from coffee to some mean cocktails. Staff can communicate basic English which is sufficient enough. Great location, metro stations are around 500m either sides, walking distance to main attractions. All in all, it's like a sample size of a usual Marriott if you want to try out the brand. Can be also a good choice if you're on a smaller budget but still want to enjoy Marriott's amenities and services."

"Negative: though not the hotel’s fault but something to keep in mind. Some of the hotel guests can be a bit rude and self centered. I was next inline for check in but a hotel guest just walk right up to the counter from the side as I was about to take my turn. I also noticed some hotel guests can be very loud. I have stayed at this hotel twice to date and it happened twice. Positive: the manager at the hotel did a nice job of handling my situation when I was checking in. She was professional and friendly and even offered for her staff to help me with my bags. The hotel is across the ST from a nice mall, in a good location, clean and the guest rooms are spacious. I had a chance to meet the housekeeper. His name is Mr. Zhai, Peng, a young fellow and friendly. He did a nice job on the housekeeping. "

"Great hotel with staff very well trained to cater to needs. Diverse assortment for breakfast"

"Excellent "

"Nice lake view, the room is clean, the bed is so big, room service is good. "