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W Suzhou

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Suzhou

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Photo gallery for W Suzhou

Property amenity
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
49-inch LED TV with cable channels, TV, pay movies
Deluxe Two-bedroom | Private kitchen | Espresso maker, electric kettle
Separate tub and shower, deep soaking tub, hydromassage showerhead

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Housekeeping
  • Air conditioning
The current price is SAR 488
SAR 569 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, Lake View

Fantastic Suite, Suite, 1 Bedroom, Lake View | Lake view

Fantastic Suite, Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 113 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Mega Room, Room, 1 King Bed, Lake View

Premium bedding, down comforters, minibar, in-room safe

Mega Room, Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Bedroom, Lake View

Premium bedding, down comforters, minibar, in-room safe

Studio Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 96 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Marvelous Suite, Suite, 1 Bedroom, Lake View

Marvelous Suite, Suite, 1 Bedroom, Lake View | Premium bedding, down comforters, minibar, in-room safe

Marvelous Suite, Suite, 1 Bedroom, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 113 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Cool Corner Suite, Suite, 1 Bedroom, Lake View, Corner

Cool Corner Suite, Suite, 1 Bedroom, Lake View, Corner | Premium bedding, down comforters, minibar, in-room safe

Cool Corner Suite, Suite, 1 Bedroom, Lake View, Corner

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 96 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Spectacular Room, Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Spectacular Room, Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Spectacular Room, Room, 1 King Bed, City View

Spectacular Room, Room, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Spectacular Room, Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Room, Room, 2 Double Beds, City View

Premium bedding, down comforters, minibar, in-room safe

Wonderful Room, Room, 2 Double Beds, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful Room, Room, 1 King Bed, City View

Premium bedding, down comforters, minibar, in-room safe

Wonderful Room, Room, 1 King Bed, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fabulous Room, Room, 1 King Bed, Lake View

Fabulous Room, Room, 1 King Bed, Lake View | Premium bedding, down comforters, minibar, in-room safe

Fabulous Room, Room, 1 King Bed, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

4 restaurants, breakfast, lunch, dinner served; international cuisine

Pan Pacific Suzhou

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 381 reviews
The price is SAR 278
SAR 324 total
includes taxes & fees
23 Mar - 24 Mar
Pan Pacific Suzhou

About the neighborhood

Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021

What's nearby

  • Suzhou Center - 12 min walk - 1.0 km
  • Jinji Lake - 12 min walk - 1.0 km
  • Suzhou International Expo Center - 7 min drive - 6.4 km
  • Suzhou Museum - 7 min drive - 7.6 km
  • Humble Administrator's Garden - 7 min drive - 7.7 km

Getting around

  • Dongfangzhimen Station - 6 min walk
  • Suzhou Railway Station - 18 min drive
  • Hongqiao International Airport (SHA) - 75 min drive

Restaurants

  • ‪The Kitchen Table - ‬2 min walk
  • ‪巴黎贝甜星海广场店 - ‬3 min walk
  • ‪国际大厦 - ‬3 min walk
  • ‪苏州钻石健身俱乐部 - ‬2 min walk
  • ‪迪欧咖啡 - ‬2 min walk

About this property

W Suzhou

Luxury hotel near Jinji Lake
Located close to Suzhou Center and Suzhou Culture and Arts Center, W Suzhou provides a terrace, a shopping mall on site, and a coffee shop/cafe. Treat yourself to a hot stone massage, a body scrub, or a body treatment at AWAY SPA, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; W Suzhou also has a garden, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a conference center and a steam room.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Express check-out, express check-in, and coffee/tea in the lobby
  • A 24-hour front desk, ATM/banking services, and smoke-free premises
Room features
All 379 individually furnished rooms offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with hydromassage showers and designer toiletries
  • 49-inch LED TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Malay, Spanish, Thai, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CNY 200 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 198 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • SOL37
  • The Kitchen Table
  • Su Yan
  • Woobar

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Shopping mall
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (8751 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch LED TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy App mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 198 per person
  • Self parking fee: CNY 200 per day
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel W Suzhou
W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Frequently asked questions

Does W Suzhou have a pool?

Yes, this property has an indoor pool.

Is W Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at W Suzhou?

Self parking is available for CNY 200 per day.

What time is check-in at W Suzhou?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at W Suzhou?

Check-out is at noon.

Where is W Suzhou located?

Located in Suzhou Industrial Park, this luxury hotel is within a 15-minute walk of Suzhou Center and Jinji Lake. Suzhou Culture and Arts Center and Suzhou International Expo Center are also within 3 mi (5 km). Dongfangzhimen Station is 6 minutes by foot and Ligongdi West Station is 9 minutes.

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W Suzhou Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 93 reviews
Rating 8 - Good. 18 out of 93 reviews
Rating 6 - Okay. 10 out of 93 reviews
Rating 4 - Poor. 0 out of 93 reviews
Rating 2 - Terrible. 1 out of 93 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pansy

Liked: Cleanliness, staff & service, property conditions & facilities
Conveyance of the location
Stayed 1 night in Feb 2025

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Stayed 2 nights in May 2024

10/10 Excellent

Hei Man

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.
Stayed 2 nights in Oct 2024

8/10 Good

Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Stayed 1 night in Mar 2024

10/10 Excellent

Bernie

Liked: Cleanliness, staff & service, property conditions & facilities
An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Stayed 2 nights in Jun 2023

6/10 Okay

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Stayed 1 night in Nov 2023

8/10 Good

Dashan

Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fiorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

HYOTAK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다.
Stayed 11 nights in Oct 2024

10/10 Excellent

Amilia

Stayed 2 nights in Sep 2024

10/10 Excellent

SzuMing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Haijuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好，服务很周到
Stayed 1 night in Feb 2024

6/10 Okay

ming

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

shu yi

Stayed 1 night in Nov 2023

10/10 Excellent

SZE WAI

Stayed 3 nights in Nov 2023

10/10 Excellent

Xiaochen

Stayed 1 night in Aug 2023

8/10 Good

gelin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
还不错
Stayed 2 nights in Jan 2023

10/10 Excellent

tahsuan

Stayed 1 night in Sep 2021

10/10 Excellent

LIYAN

Stayed 1 night in Jun 2021

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best breakfast
Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Stayed 2 nights in Apr 2021

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Love my stay. It was perfect. Super comfortable and clean.
Stayed 1 night in Feb 2021