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Hotel Nikko Suzhou

4.5 star property
Luxury hotel with 3 restaurants and a fitness center

Choose dates to view prices

Photo gallery for Hotel Nikko Suzhou

Premium bedding, minibar, in-room safe, desk
Exterior
Lobby lounge
Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
The current price is SAR 342
SAR 393 total
includes taxes & fees
18 Mar - 19 Mar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room

Comfort Room | Premium bedding, minibar, in-room safe, desk

Comfort Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Bathrobes
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Corner Deluxe Room

Corner Deluxe Room | Premium bedding, minibar, in-room safe, desk

Corner Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 73 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury King Room

Luxury King Room | Premium bedding, minibar, in-room safe, desk

Luxury King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Bathrobes
  • 56 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

In-room safe, desk, blackout drapes, soundproofing

Shangri-La Suzhou

  • Pool
  • Hot Tub
  • Spa
  • Kids pool
9.0 out of 10, Wonderful, (171)
The price is SAR 258
SAR 300 total
includes taxes & fees
17 Mar - 18 Mar
Shangri-La Suzhou

About the neighborhood

Map
No.368 Changjiang Road, Suzhou, Jiansu, 215011

What's nearby

  • Lingering Garden - 4 min drive - 4.3 km
  • Hanshan Temple - 6 min drive - 4.6 km
  • Shantang Street - 8 min drive - 8.1 km
  • Suzhou Museum - 10 min drive - 10.6 km
  • Humble Administrator's Garden - 10 min drive - 11.0 km

Getting around

  • Shishanlu Station - 5 min walk
  • Suzhou New District Railway Tram Stop - 20 min drive
  • Wuxi (WUX-Shuofang) - 38 min drive

Restaurants

  • ‪星巴克 - ‬19 min walk
  • ‪Tong Ji Restaurant - ‬13 min walk
  • ‪苏州乐园度假酒店 - ‬7 min walk
  • ‪天府之乐 - ‬17 min walk
  • ‪肯德基 - ‬18 min walk

About this property

Hotel Nikko Suzhou

Luxury hotel near Hanshan Temple
Located close to Shantang Street and Humble Administrator's Garden, Hotel Nikko Suzhou provides a shopping mall on site, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an elevator, and tour/ticket assistance
  • Luggage storage, a front-desk safe, and meeting rooms
Room features
All 473 rooms feature comforts such as 24-hour room service and premium bedding, as well as perks like laptop-compatible safes and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 40-inch flat-screen TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: CNY 140 per person
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 弁庆
  • 桃李
  • La Brasserie
  • The Lounge

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: La Brasserie buffet restaurant is open limited hours (6-10 AM) until further notice. During this time, à la carte meal service is available at The Lounge from 9:30 AM to 9:30 PM.
The Club Lounge on the 27th floor is currently closed until further notice. Guests booked in rooms with Club Lounge access receive benefits at the lobby lounge.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CNY 140 per person
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Nikko Suzhou
Hotel Nikko Suzhou Hotel
Hotel Nikko Suzhou Suzhou
Hotel Nikko Suzhou Hotel Suzhou

Frequently asked questions

Does Hotel Nikko Suzhou have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Hotel Nikko Suzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Nikko Suzhou?

Self parking is free at this property.

What time is check-in at Hotel Nikko Suzhou?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Nikko Suzhou?

Check-out is at noon.

Where is Hotel Nikko Suzhou located?

Located in Huqiu District, this luxury hotel is 2.4 mi (3.8 km) from Hanshan Temple and within 6 mi (10 km) of Shantang Street and Suzhou University. Suzhou Museum and Humble Administrator's Garden are also within 9 mi (15 km). Shishanlu Station is 5 minutes by foot and Shizishan Station is 9 minutes.

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Hotel Nikko Suzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 67 out of 111 reviews
Rating 8 - Good. 34 out of 111 reviews
Rating 6 - Okay. 8 out of 111 reviews
Rating 4 - Poor. 1 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

WbyT Assistant Account

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenbely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! but not much restaurants around the shopping mall. good location just next to the MRT
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenbely

Liked: Cleanliness, amenities, property conditions & facilities
Good location MRT just next to me
Stayed 2 nights in Oct 2024

10/10 Excellent

Petr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11/10
As always. Amazing stay.
Stayed 4 nights in Jun 2023

6/10 Okay

Verified traveler

Not 5 Star quality!!!
I think that Nikko Corporate HQ needs to encourage this hotel to be more accommodating to guests! When I made the reservation on Hotels.com, I had written a special request to have hypoallergenic bedding since I am allergic to down. I received a message back that they had a pillow for me but none of their bedding was feather-free. I can’t believe that they can’t figure this out! After all, Suzhou is famous for its gorgeous silk filled quilts! Their Lounge Bar also needs to have a better selection and understand how wines should be served. Since it was New Year’s Eve, we tried to order a bottle of sparkling wine to celebrate. They were out of most of the wines on their wine list and finally brought over a warm bottle of a much more expensive bottle of champagne. Finally, their buffet breakfast was nothing special at all and the staff started cleaning it up at 10 am on New Year’s Day! I had only come down at 9:30 as I hadn’t realized that they would close it so early in a national holiday. For a 5 Star hotel, this hotel was very disappointing!
Stayed 1 night in Dec 2023

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

donghwan

Stayed 4 nights in Dec 2024

10/10 Excellent

Kenbely

Stayed 1 night in Oct 2024

8/10 Good

YOUNG HOON

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
업무 출장차 숙박 잘하고 갑니다
크고 깨끗하며 직원들의 친절함 모두 감사합니다
Stayed 3 nights in Jun 2024

6/10 Okay

Yin Chun

Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Hideki

Liked: Cleanliness, amenities, property conditions & facilities
部屋がとても広くてきれいで。風呂は最高😀
Stayed 1 night in Nov 2023

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いホテル
ホテルもきれいで快適でした。
Stayed 1 night in Sep 2023

10/10 Excellent

YenJung

Liked: Cleanliness, staff & service, room comfort
服務周到
此次將護照遺留在飯店內，等到了浦東機場要辦理登記手續時才發現遺留在保險箱內，聯絡友人去電飯店確認護照在房間內無誤，飯店配合友人之計程車安排送到機場。來得及改次班航班得以與表定當日回到台灣。
Stayed 1 night in Aug 2023

10/10 Excellent

TERUYUKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
まず、駅からすぐの立地であることがよかったです。 変に歩いて、移動する必要がなく、すぐにホテルに行けました。 ホテル内は清潔感があって、さすがに日系ホテルです。 ホスピタリティも充分でした。 朝食のバイキングも色々と種類があって、なかなか楽しいです。ご馳走様でした。
Stayed 2 nights in Aug 2023

8/10 Good

Wen-Pin

Liked: Cleanliness, property conditions & facilities, room comfort
櫃檯的服務態度有待加強.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb!
Although most facilities were closed due to COVID-19, the service and attitude was still amazing, best experience ever!
Stayed 1 night in May 2020

6/10 Okay

Shih Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

せざある, 神奈川県

Liked: Cleanliness, staff & service, amenities
日系ブランドのクオリティ、安心できる
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing are nice, good location and very clean.
Stayed 4 nights in Nov 2019