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"The location of this hotel is hard to beat for easy access to Terminal 3. Rooms are very comfortable. The rooftop bar is nice. We didn’t eat in the restaurant this time but have had a decent meal there in the past. Disappointed with the range of light snacks available in the lobby for those who don’t want a full meal. There were a few sandwiches there when we checked in but all had disappeared when I went back down after depositing cases, and repeated promises that they would be refreshed never resulted in anything arriving. We made do with a bag of peanuts. "

"Great funky and fun Hotel with wonderful food and comfortable places to sit and relax in the lobby!"

"Perfect for t5 layover"

"The bathroom could’ve been a bit more clean but the staff was very helpful and friendly - had a layover in London and this hotel was very close to LHR (Heathrow) so it was convenient but their restaurant closed super early so we had to dine at the restaurant inside the Sheraton hotel "

"All ok - staff extremely polite and helpful. Room clean. Yes, very good experience."

"We booked this hotel for a layover flight. It was convenient to stay right in the terminal for a morning flight. Direct trains to the center of London can be accessed from near the hotel in the terminal which made it easy to visit the city and return. To connect from hotel to other terminals takes maximum 15 minutes."

"This is the place to stay for Heathrow terminal 5. Nice restaurant and bar. Great breakfast and a patio overlooking outbound flights which was fun to watch. Room was nice and quiet, great bath and shower and tea making facilities and an easy trip on pod to terminal 8 pounds. No elevators so if you struggle with steps to restaurant it wouldn’t be for you. But I was impressed. Staff were great!"

"The customer service was exceptional. Being able to get coffee at 3:30am was much appreciated. "

"Clean and comfortable "