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"Ollie at front desk gebtleman"

"We dont really have a complaint ... just a couple of comments. When we stayed it was a glorious day with record temperatures and the blossoms in the trees where in full bloom. Everything was great and the staff were friendly and helpful. Comments We had what i thought on entry was a compact room due to size, i attended reception and asked if i could pay extra for a standard and was told we were in a standard already - it did seem small. SO ... we paid for an upgrade to a Junior Suit, it cost £40 extra but to be fair it was fabulous. The bar closed at 10:30 on a hot spring evening with plenty of guests still looking to enjoy the weather and sit outside or in the bar. Breakfast finishes at 930 which i think is early for a location that has a more "mature" clientele. Checkout is 10:00am which again i think is early. Most hotels are 11:00am with an option to noon. Finally - the lift is scary ... i know its old. I get it. So am i but the lift creaks more than i do. As i started with not complaints .. just comments. Overall the stay was great and we are already looking to come back in the summer. "

"A decent hotel to stay in in Sheffield, lovely rooms and reasonable value. Some facilities are a bit dated but service from the hotel is great, staff are really good. MPW Steakhouse was slow, and when the food arrived some was cold but it was quickly rectified and the meal turned out good. "

"Yes , the Hotel was very good , ideal if going to a show at the Motorpo[nt Arena, just 12 to 15mins walk, also if you don't fancy taking your car to Nottingham, then you can arrive by train, the Hotel is only a 10 minutes away!. This is our second visit to this Hotel , and when we return any reason , we will try and book a room here, number one choice.!"

"Excellent stay, all staff were extremely friendly and helpful "

"Really lovely place to stay good amenities, excellent bar and restaurant will happily stay again easy drive into Loughborough."

"Beautiful and spacious room with lovely colours, stylish paintings and peacocks view. One of the best spas I've been to with outdoor heated pool and gorgeous cafe. Elegant restaurant, luxurious staircase with paintings, grand exterior of the building and lovely landscapes."

"We stayed here for one night while visiting Alton Towers, and it was ideal. The room was very clean, and the staff were both friendly and helpful. We had dinner at the on-site restaurant, which was delicious—just what we needed after a long day. They also offer a kids’ menu, which was a great touch. Breakfast was just as enjoyable, with a well-organised buffet offering plenty of options. There’s also the option to upgrade to a hot breakfast at a very reasonable price. The room had everything we needed for a comfortable short stay. "