Search Resorts in Arai-machi

"Horrible accommodation. Booked a non smoking room and received a smoking room. When we requested a room change, we were told that only smoking rooms were left. The alarm clock in the room rang at 4am in the morning. Don't stay here."

"We booked three reservations. Their cancellation policy is great and it allows us flexibility in our trip. We travelled from Sapporo and were not sure to arrive on the first day of our reservation. So the one day reservation plus a three day was perfect. Great Japanese breakfast. Book larger rooms if you have luggage. Staff very amazing and helpful."

"We had a great stay at the Elan Hotel. Chris made the stay much easier by driving us around a bunch. The other staff is just as helpful as Chris. We highly recommended staying here! Thank you for the great time!"

"Amazing. Clean excellent breakfast buffet. Onsen was awesome. The only issue was they shut down the lifts bc of snow so skiing was hard. lol "

"It was a fairly simple stay, with just the basics in the room. Since we live in Japan, were used to certain aspects of a hotel room here, such as a tea kettle and coffee, plus some cups - and we missed those things. On the other hand, it was great to sleep on a bed that was not as hard as most Japanese mattresses. The breakfast was nothing special, but it was definitely appreciated. The staff were all friendly and helpful, and it was a welcome treat to have them all speak English. Overall, the stay was nothing special, but it had everything we needed, and the location was excellent. I would likely stay here again."

"Simple property we needed to stay during a snow storm the were very accommodating, sweet and helpful. "

"Onsen is the highlight, we booked for the western room but somehow we got the ryokan type which is a bit smaller and the private bathroom is tiny. My recommendation for breakfast is Japanese as the Western one, you will get just a fried egg, a ham and two breads. (Free coffee for Western, 400 yen for Japanese) So far, the hotel is nice, the owner family is so kind, helpful, and lovely, we had a good time there 😊 "

"Perfect"

"The property is very dated with no lift only stairs. Basic 3 star and in need of a re fit. Staff were good"