Find 5 Star Hotels in Xikuatang from SAR 229

"Wonderful hotel, room was large and had great views. In the new modern part of Suzhou. The staff was very helpful especially Gavin the concierge. He way out of his way to help us navigate Suzhou. Also has plenty of restaurants near by. I have to call out the beauty of this part of town, "

"This is an exceptionally beautiful and peaceful hotel with attentive and friendly staff. I will definitely stay here again in the future."

"It’s breathtaking lake view, the pictures on the website is not doing its justice. The pool indoor and outdoor both are great, the water play ground is lovely."

"Beautiful view"

"very spacious and comfortable room with a lake view"

"Really loved the luxury of the property, super nice. The breakfast was great as well. Staff was good, but needed to be more friendly to English speakers, if they can. Rooms were fantastic. Only thing I was frustrated about was that the front desk did not honor my Hilton honors rewards because I booked through a 3rd party site, which I have done numerous times before and gotten credit. Pretty silly policy that was not mitigated. "

"Walking distance location to Tongli old town was great. Unfortunately, hotel showing age and rooms not as clean as expected. It would also be nice if families were separated from non-families - the hallway was like daycare on Friday night."

"checking experience was quick and friendly "

"老实说有点失望，可能是旅游景区的酒店缘故。房间并没有很干净，有苍蝇，阳台的门锁是坏的，锁不上。Checkin的时候没有提示是否需要洗漱用品，进出大厅服务员就是看你几眼，没有礼貌性问候。早餐种类还可以，但是服务员又是一种‘金口难开’的态度。 总体来讲，细节还需要提高很多。"

"Overall services is not too bad, but not up to Fairmont standard. The hotel is on the lake side with good scenery, but not convenient if you don't drive."