Find 5 Star Hotels in Santa Cruz

"Staff is excellent and hotel is very clean and has a great location."

"Great location and staff big comfortable rooms."

"Jjjn"

"The lobby and the restaurants are excellent. The rooms need some work because of the antique furnitures. Overall it’s a beautiful hotel with historical background. Love it. Thank you to the staffs."

"Excellent hotel very nice rooms "

"The Hotel was beautiful. "

"My family and I had an amazing stay at Shangri-La The Fort. Such a great location, with great facilities for the whole family to enjoy! The customer service was top-notch! Thank you!"

"Beautiful hotel "

"Staying at this iconic hotel was a truly great experience. We encountered a couple of issues initially which were quickly resolved by the wonderful staff. Every staff member we encountered was professional, friendly and incredibly helpful. We dined twice at the restaurant Spices which served delicious fare and once in the lobby which was similarly tasty. The spa is on the smaller side but we both thoroughly enjoyed our treatments by highly skilled members of staff. One thing to single out is the fantastic live music played daily. Martin Avila is a highly accomplished pianist whose talent is finer than any other pianist I’ve heard around the world in a hotel setting. We stayed in one of the Executive Suites on the 11th floor for four nights. It was incredibly spacious and well appointed. Some of the furniture, however, is a little old and could benefit from some attention or replacing. This is not to take away from our overall experience because we were 100% satisfied with our stay. We’re delighted we chose The Peninsula for our trip to Makati having stayed in other hotels here in the past. "