Find 5 Star Hotels in Naucalpan from SAR 367

"A Truly Exceptional Stay – Above and Beyond Service Our experience at The St. Regis Mexico City was nothing short of extraordinary. From the moment we arrived, the level of service and attention to detail was unparalleled. While we initially encountered an issue with our room, Alejandro, the front desk manager, went above and beyond to ensure our stay was nothing less than perfect. His dedication to guest satisfaction truly made our visit special and memorable. Our butler, Alfredo, was...

"It was truly a pleasure."

"Only complaint was the bed was a little too hard. "

"Great experience overall, hotel is nice and staff has been very welcoming every time I stay at this property. Love the hotel and the area. "

"This was my second time staying at this property. I like its style and comfort and above all I love the location. The complaint I have was that its front desk is only staffed part time. I'm not sure if it's Low season but the hotel was deserted. Other than the Porter there were days I didn't see another soul. I had an issue with the tablet that comes with every room. It helps you control TV, lights, fan, etc. It stopped working and I couldn't get fan to work. But there was no one at front desk...

"Great spot, super clean, great communication by the operator... beautiful, safe area. Simple yet great breakfast included. Shampoo and bath stuff was great. 10/10 stay, will be eventually coming back to CDMX, will stay here for sure"

"A lovely place!"

"We had an incredible stay. The space had everything we needed and we loved having a beautiful outdoor space to relax in. The bed was comfortable and the staff were friendly and helpful, especially as we were traveling with our infant. It was invaluable to have laundry and a drinkable water station. The only thing that would have made it better would have been some comfy robes!"

"24/7 safety was excellent, both men taking care of the entrance of the building were exceptional always taking care of our safety. "

"Unfortunately I got sick and I threw up in my bathroom on day 2 of my stay. Not a big mess but some missed the toilet. Thought the maid would clean everything the next day…. but no…. as a test I didn’t say anything…. and day after day after day…. never cleaned…. yet the sink and shower was cleaned and new towels provided daily. Not good."

"A small beautiful hotel in a great location. "

"An excellent experience, the group was very communicative, the kids play area was a great environment for our baby. Many restaurants nearby. "