Emporio Reforma

3.5 star property
Hotel with a 24-hour fitness center, steps from Senate of the Republic

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Emporio Reforma

Standard Room, 2 Double Beds | View from room
Lobby
Property amenity
Breakfast, lunch, dinner served; Mexican cuisine
32-inch plasma TV with cable channels, TV, DVD player

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
The price is SAR 295
SAR 352 total
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 2 Double Beds

Highlights

Private spa tub
Air conditioning
Plasma TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed

Highlights

Private spa tub
Air conditioning
Plasma TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Room, 1 King Bed

Highlights

Air conditioning
Plasma TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
Bathrobes
  • 29.29 sq m
  • Sleeps 2
  • 1 King Bed

Super Saver

Highlights

Private spa tub
Air conditioning
Plasma TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the neighborhood

Map
Mexico City

What's nearby

  • Reforma 222 - 7 min walk - 0.7 km
  • Monument to the Revolution - 8 min walk - 0.7 km
  • U.S. Embassy - 13 min walk - 1.1 km
  • Alameda Central - 15 min walk - 1.3 km
  • Angel of Independence Monument - 16 min walk - 1.3 km

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Cuauhtemoc Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Los Naranjos - ‬2 min walk
  • ‪Bar Milán - ‬2 min walk
  • ‪Parker & Lenox - ‬2 min walk
  • ‪Amaya - ‬2 min walk
  • ‪El Diez - ‬1 min walk

About this property

Emporio Reforma

Hotel near Senate of the Republic
Located close to Museo de Cera and Monument to the Revolution, Emporio Reforma provides a coffee shop/cafe, a library, and dry cleaning/laundry services. The on-site Mexican cuisine restaurant, Condimento, offers breakfast, lunch, and dinner. In addition to a fireplace in the lobby and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, a reception hall, and tour/ticket assistance
  • A TV in the lobby, a front-desk safe, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 145 rooms have comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch plasma TVs with cable channels and DVD players
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: MXN 320 for adults and MXN 160 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Condimento
  • Galeria del Cafe

Things to do

  • 24-hour fitness center

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Newspapers in lobby
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • Cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Frequently asked questions

Is Emporio Reforma pet-friendly?

No, pets are not allowed at this property.

How much is parking at Emporio Reforma?

Valet parking is available for MXN 150 per night.

What time is check-in at Emporio Reforma?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Emporio Reforma?

Check-out is at noon.

Does Emporio Reforma provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 700 per vehicle applies.

Where is Emporio Reforma located?

Located in Reforma, this hotel is within a 10-minute walk of Senate of the Republic, Museo de Cera, and Reforma 222. Monument to the Revolution and U.S. Embassy are also within 15 minutes. Cuauhtemoc Station is 12 minutes by foot and Revolution Station is 13 minutes.

Emporio Reforma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 571 out of 1004 reviews" "
Rating 8 - Good. 277 out of 1004 reviews" "
Rating 6 - Okay. 78 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 40 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sai

Stayed 1 night in Oct 2024

2/10 Terrible

Jose

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Tienen fiestas en un salón que está en la planta baja y ponen la música tan fuerte que retumban las habitaciones en el Hotel. Un tal Guillermo dijo que iba hablar con la coordinadora de la fiesta para que bajaran el volumen y solo fue una mentira. Lo peor es que la persona encargada del lobby en lugar de buscar Darme una disculpa o una solución me dijo que tenían un evento hasta las 2:00 a.m. Osea que me tenía que aguantar sin dormir. Lo peor es que dejé una queja para el gerente que olímpicamente ignoró. Es muy triste que echen a perder un Hotel que podría ser excelente por no importarles el huésped. Voy a poner una queja también ante la Profeco por qué no se vale , rente una habitacion de Hotel principalmente para dormir fue lo que menos puede hacer.
Stayed 7 nights in Dec 2024

10/10 Excellent

Yara H.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was adequate, comfortable, clean, the drapes were broken, some towels were old, but overall the room was good. The service was excellent. Martin was always ready to help. The Lobby was nice. The cafeteria was very good. The buffet not to my like but had variety of food.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jesus Eduardo Espinosa

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic due to manifesting is terrific
Stayed 8 nights in Nov 2024

6/10 Okay

Cynthia

Traveled with family
Liked: Staff & service
I enjoyed my stay, however I do believe the quality of the hotel is a little in the 3 star rating. It’s old, moldy, and just a bit outdated.
Stayed 5 nights in Nov 2024

8/10 Good

PABLO, Queretaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy bien ubicado. Las instalaciones son bastante buenas, aunque falta algo de mantenimiento en el cuarto. El room service (alimentos) podria mejorar mucho.
Stayed 2 nights in Nov 2024

4/10 Poor

Rebecca

I had a below-average experience at this hotel, Overall, I wouldn’t recommend this hotel unless significant improvements are made. **Cons:** - **Housekeeping:** Inconsistent—some days the room was cleaned, other days it wasn’t. - **Front Desk:** Unhelpful with basic questions, despite being highly staffed. - **Room Misrepresentation:** Booked a room with a "queen size" bed, but the beds were clearly full size. When this was brought up, I was told that’s their standard size and accommodations could only be made with a costly upgrade. Very misleading. - **Amenities Issues:** Room temperature control was faulty, and the rooms smelled of mold. They were also small, with old furniture. When asked for a cot, we were offered a floor cushion instead. - **Service:** Café staff was rude, which added to the disappointment. **Pros:** - The breakfast buffet was excellent. - Lobby bathrooms were clean. - The door staff was friendly and welcoming.
Stayed 4 nights in Nov 2024

10/10 Excellent

ROY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and professional.
Stayed 4 nights in Nov 2024

2/10 Terrible

Francisco

Stayed 1 night in Nov 2024

2/10 Terrible

Bo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lacks basic minimum standards of hygiene to the point of a public health hazard: growth of dark visible molds in bath tub grouts all around, unwashed shower curtains that stink, raw sewage gases and odor emanating from the drain, non functioning elevators except for a specific card that only staff has. Unresponsive staff or downright lying to customers when asked about a change to a room that meets minimum requirements or as advertised. In sum a theft and failure to refund when all these issues including a water leakage occurred that required me to find another hotel after testing at least two room in this hotel to avoid cancelling it
Stayed 5 nights in Nov 2024

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis, Albuquerque

Stayed 2 nights in Oct 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy hotel and good area of Mexico City close to everything that you may need
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. I felt safe with many opciones for transportation and shopping.
Stayed 12 nights in Oct 2024

8/10 Good

Carmelita

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area, location, The room I stayed at tho was really small, kinda old style but I would highly recommend it
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it !! Staff was so friendly and profesional
Stayed 2 nights in Oct 2024

8/10 Good

Feder

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024

6/10 Okay

Salvador

Stayed 4 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

David Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Anita, Houston

Traveled with partner
Liked: Cleanliness, amenities
Service was very disappointing, food not good at all ,lack of consumer service
Stayed 1 night in Jul 2024

8/10 Good

Ernesto, Mexico

Liked: Cleanliness, staff & service
Excelente ubicación. Las camas, aunque son muy cómodas, son pequeñas (matrimoniales).
Stayed 2 nights in Sep 2024

8/10 Good

Pedro

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the best places
Stayed 4 nights in Sep 2024

10/10 Excellent

ignacio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great people and great price
Stayed 7 nights in Sep 2024

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great accommodations. The restaurant served very delicious food. Highly recommend.
Stayed 5 nights in Sep 2024