Find 4 Star Hotels in Laguna Hills, CA from SAR 316

"Everything was great except our check in, they tried to change my room that I had booked 3 month prior to my reservation only because I had booked with Expedia (I heard the manager say in the back office). The girl checking us in was just doing her job but of course I was going to be upset for them trying to change my park view room. When she talked to her manager (which never came out) all of a sudden there was a room available for me, the one I had originally booked. Because everyone was nice...

"Great place to stay, great staff and customer service. Around so many restaurants to pick from and is by both Disney parks!"

"ABSOLUTE PERFECTION!!!!"

"Great place, we love it. "

"Room was a bit outdated. The bar area should close later during the weekends. Lots of guest coming in after Disneyland wanting to sit and drink after a long day but the bar was closing. "

"The property was beautiful. The hot tub and pool were clean and well maintained. The rooms were clean with plenty of room. The staff left a lot to be desired. It just seemed like no one wanted to be there. Especially in the main floor restaurant. There was only one server in the various serving, bussing and bartending staff that gave us timely, good service. With everything this hotel has to offer it has the ability to be one of those hotels you go back to again and again but when you feel like...

"Stayed for Supercross. We really like this location and the bar and lobby lounge area are always great after the race!"

"Stayed before this trip and the room was very clean, but would like to see an update on the mattress and pillows. The mattress was hard and the pillows were way to soft no support whatsoever. Otherwise the place is beautiful, clean, modern and great location. "