Find 4 Star Hotels in Civic Center, OH from SAR 252

"The body wash was empty "

"The hotel is nice. The lobby area is beautiful, and the restaurant that is connected is called Betts. The valet parking staff were really nice. However, I must say that the front desk staff were passive aggressive and not very welcoming. One had a brash tone when I pointed out inaccurate charges to my room summary prior to check-out. In addition, the carpet in the room was a bit smelly and the carpet in the hallways are too thick to roll a suitcase on comfortably without having to pull it hard....

"It is conveniently located in the center of Cleveland."

"Had a super stay. However, the parking was very hard to find. No signs! Also, when you left the using Hilton card did not work when you checked out of the garage across the street. Had to call the front office not good. This process needs to be updated. Better communicated, and easier access Both going into the garage and exiting the garage"

"The room was a little dated, but clean John at the bar was a bit undesirable. Left us to feel like we were inconveniencing him by being there. It was the Pittsburgh Steelers Browns game so they were busy, but he was not happy to be there."

"The lady at the front desk was so friendly."

"Had a good stay except my shower wouldnt cut off but they did send maintenance "

"A cool, unique property with nice esthetics. "