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"Amazing brand new hotel in Sun Moon Lake, great stay for new families with kids, there is a amazing complementary kids space, great low height kids pool and other thoughtful services for kids."

"Probably the best part is that it’s centrally located among the various trails, in addition to being a very nice property with great service"

"Very welcoming feeling, staffs are very helpful and friendly, room is clean and comfortable, eco friendly. We will definitely stay in this hotel again on our next visit."

"The hotel was clean and the rooms were spacious. Breakfast is good and the accommodation overall is excellent value. "

"One of the most comfortable hotel we stay. Very clean, spacious and unique design. Bed is on the firmer side, water pressure is good for both rain and hand held styl shower. It’s got Nesspreso coffee machine, oolong tea, soft drink and beer no extra charge. Staff Autumn is very friendly and help us with luggages and show us around like a family. Breakfast buffet and diner main course meal with buffet are phenomenal. Love the infinite pool on the roof top where we watch stars and sun rise. We took bus from Chiayi train station and bus stop is right in front of the hotel. Definitely will come back again when we visit Alishan. "

"Very good location, it’s about two minutes walk to Chiayi Tran station and 10 minutes walk to Wen Hua night market. All our rooms are very clean and comfortable. Water pressure is very good, bed is on firmer side but I didn’t get back pain. "

"Staffs are very friendly and professional. The lake view is beautiful. Room is clean and comfortable. "

"Staying here was a wonderful experience that we will not forget! The location, food, and amenities were of course stellar, and our room with the balcony-side private onsen tub was luxurious. What stood our most, however, was the service. Staff was attentive and kind to the highest degree. For example, with only 1 hour notice, I called the front desk to help surprise my partner for her birthday with a treat in our room upon our pending return for the evening. Within an hour, they had set up an extravagant birthday display and a wine bottle with glasses. It made our trip even more special and I am grateful! Additionally, as English speakers, we had no problem with the language barrier and found that most staff spoke proficient English."

"Great hotel "