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Hsin Hotel

4.0 star property
Family-friendly hotel with 2 restaurants and a fitness center

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Photo gallery for Hsin Hotel

Executive Suite | Down comforters, Select Comfort beds, minibar, in-room safe
2 restaurants, lunch, dinner, brunch served; dim sum
Coffee shop
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Laundry
  • Gym
  • Housekeeping
The current price is SAR 281
SAR 325 total
includes taxes & fees
4 Mar - 5 Mar

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Japanese Kid-Friendly Triple Room-B

Japanese Kid-Friendly Triple Room-B | Down comforters, Select Comfort beds, minibar, in-room safe

Japanese Kid-Friendly Triple Room-B

Highlights

Soundproofed
Air conditioning
LED TV
Select Comfort bed
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Toilet with electronic bidet
  • 32 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Japanese Kid-Friendly Triple Room-A

Japanese Kid-Friendly Triple Room-A | Down comforters, Select Comfort beds, minibar, in-room safe

Japanese Kid-Friendly Triple Room-A

Highlights

Soundproofed
Air conditioning
LED TV
Select Comfort bed
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Toilet with electronic bidet
  • 29 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Elite Triple Room, Multiple Beds

Elite Triple Room, Multiple Beds | Down comforters, Select Comfort beds, minibar, in-room safe

Elite Triple Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
LED TV
Select Comfort bed
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Toilet with electronic bidet
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Down comforters, Select Comfort beds, minibar, in-room safe

Family Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room | Down comforters, Select Comfort beds, minibar, in-room safe

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Down comforters, Select Comfort beds, minibar, in-room safe

Deluxe Suite

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Select Comfort bed
Blackout drapes/curtains
Down duvet
Rainfall showerhead
  • 44 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Down comforters, Select Comfort beds, minibar, in-room safe

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Eco-friendly toiletries
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite

Executive Suite | Down comforters, Select Comfort beds, minibar, in-room safe

Executive Suite

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Select Comfort bed
Blackout drapes/curtains
Down duvet
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Kid-Friendly Family Room

Superior Kid-Friendly Family Room | Down comforters, Select Comfort beds, minibar, in-room safe

Superior Kid-Friendly Family Room

Highlights

Soundproofed
Air conditioning
LED TV
Select Comfort bed
Down duvet
Blackout drapes/curtains
Eco-friendly toiletries
Toilet with electronic bidet
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Double Room

Executive Double Room | Down comforters, Select Comfort beds, minibar, in-room safe

Executive Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Select Comfort bed
Blackout drapes/curtains
Down duvet
Hair dryer
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Japanese Style Family Suite | In-room safe, desk, blackout drapes, iron/ironing board

Maison de Chine Hotel Chiayi

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, (1003)
The price is SAR 232
SAR 268 total
includes taxes & fees
11 Mar - 12 Mar
Maison de Chine Hotel Chiayi

About the neighborhood

Map
No.69, Baoshun Rd., East Dist., Chiayi City, 600

What's nearby

  • Alishan Forest Railway Garage Park - 3 min drive
  • Hinoki Village - 4 min drive
  • Kuai Yi Forest Village - 4 min drive
  • Wenhua Road Night Market - 5 min drive
  • Jia-Le-Fu Tourism Night Market - 6 min drive

Getting around

  • Chiayi Jiabei Station - 12 min walk
  • Chiayi (CYI) - 22 min drive

Restaurants

  • ‪好市多 - ‬7 min walk
  • ‪雪嶽山 - ‬16 min walk
  • ‪北興老牌魯熟肉 - ‬19 min walk
  • ‪摩斯漢堡 - ‬17 min walk
  • ‪新港鴨肉焿 - ‬18 min walk

About this property

Hsin Hotel

Upscale family-friendly hotel near Alishan Forest Railway Garage Park
Located close to Hinoki Village and Chiayi Old Prision Museum, Hsin Hotel provides a terrace, a coffee shop/cafe, and a garden. At the two on-site restaurants, enjoy brunch, lunch, dinner, light fare, and dim sum. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and an arcade/game room.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), free bicycle rentals, and an electric car charging station
  • A TV in the lobby, concierge services, and a computer station
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All 174 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Eco-friendly toiletries, toilets with electronic bidets, and hair dryers
  • LED TVs with cable channels
  • Wardrobes/closets, baby baths, and free tea bags/instant coffee

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: TWD 420 for adults and TWD 250 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Restaurants on site

  • 頤粵軒
  • 宴會廳
  • 咖啡廳

Things to do

  • Arcade/game room
  • Fitness center
  • Free bicycle rentals
  • Playground

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe
  • Lockers available
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 4

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site

More

  • At least 80% of food locally-sourced
  • Books
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Romance packages available
  • TV in lobby
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Select Comfort bed

Bathroom

  • Eco-friendly toiletries
  • Electronic bidet
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately TWD 420 for adults and TWD 250 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Kuan Hotel 寬悅花園酒店 Chiayi City
Kuan 寬悅花園酒店 Chiayi City
Kuan Hotel
HSIN HOTEL Hotel
HSIN HOTEL Chiayi City
HSIN HOTEL Hotel Chiayi City

Frequently asked questions

Is Hsin Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hsin Hotel?

Self parking is free at this property.

What time is check-in at Hsin Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hsin Hotel?

Check-out is at 11 AM.

Where is Hsin Hotel located?

This family-friendly Chiayi City hotel is located in a shopping district, within 2 mi (3 km) of Alishan Forest Railway Garage Park, Hinoki Village, and Chiayi Old Prision Museum. Wenhua Road Night Market and Chiayi Cultural and Creative Industries Park are also within 3 mi (5 km). Chiayi Jiabei Station is 12 minutes by foot.

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Hsin Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 297 out of 417 reviews
Rating 8 - Good. 95 out of 417 reviews
Rating 6 - Okay. 19 out of 417 reviews
Rating 4 - Poor. 1 out of 417 reviews
Rating 2 - Terrible. 5 out of 417 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Swee Huat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though it is located slightly out of the city area, but we like the quietness and it is family friendly.
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel in Chiayi
Fantastic facilities for children, staff are very friendly and helpful, nice rooms and restaurant is very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Shufang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome Facility, friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to staying in Chiayi especially with kids. Very kids friendly hotel with a lot of facilities targeting for kids. Costco nearby and not far from the night market. A very good experience for staying there with wonderful time!
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and lots amenities in the hotels, good for family trip:)
Stayed 2 nights in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a nice property, much more suitable for family with young kids, and there were many young ones around.
Stayed 4 nights in Jun 2024

10/10 Excellent

C. Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choices on the breakfast buffet
Stayed 1 night in Jan 2023

8/10 Good

Poh Kee

Liked: Cleanliness, staff & service
This hotel does not reflect a 5 Stars category. Breakfast is average and limited and amenities average.
Stayed 3 nights in Jul 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Local 5-star with toilet stench
Hotel toilets reek of stench. Worse at the lower level (before they switched our room). Pls look into your piping.
Stayed 2 nights in Jun 2024

10/10 Excellent

Boon Yen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the most kid friendly hotel I’ve stayed in Taiwan. There are complimentary carousel rides (adults can ride too!) and play room for the kids! And reasonably priced mini go kart and train rides too. Totally worth it for families who are travelling with their little ones. The design of the lobby was cute and grand at the same time 👍 Service was good, if you’re driving, the lobby front was spacious for loading and unloading. It’s like a scene off meteor garden. Room was of a good size with bath tub! Overall, very good impression of the hotel. Our booking came with breakfast and the spread was good with plenty of variety! More importantly, the only hotel that provides koko crunch. 😍 Only downside was the Starbucks coffee at the lobby was not actually Starbucks coffee. But instead a machine using Starbucks roasted beans.
Stayed 1 night in Nov 2023

10/10 Excellent

CHUNPUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
飯店新穎、停車方便、設施服務都不錯。會再入住的選擇。
Stayed 1 night in Feb 2025

10/10 Excellent

KAZUNORI

Liked: Cleanliness, staff & service, property conditions & facilities
施設は新しくきれいでした。幼児のいる家族には良いと思いますがコンビニ等が少し遠いのと幹線道路から裏に入るのでそこが不便です。
Stayed 2 nights in Feb 2025

10/10 Excellent

seokmo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
아리산을 방문하기 위한 전초기지로 선택한 자이의 hsin호텔, 깨끗하고 구조도 좋고 잘 쉬다 갑니다.아이들까지 4인 가족이 한방에 머물수 있는 싱글침대4개짜리로 정말 어렵게 구한 숙소입니다 방2개를 구할수도 있지만 가족여행이니 함께 다니고 먹고 자며 함께해야 더 친해진다는 여행목표를 가지고 선택한 숙소였습니다 거기에 싱글침대 4개인 방은 정말좋은 선택이었습니다 다음날 아리산도 잘 다녀왔고 조식도 맛있었고 정말 잘 쉬다갑니다 감사합니다
Stayed 2 nights in Jan 2025

10/10 Excellent

Hsiu yun

Stayed 2 nights in Jan 2025

10/10 Excellent

YI HSUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Chen

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

YUCHI

Stayed 1 night in Nov 2024

8/10 Good

Hsiu yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

KANG LIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hsiu yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
軟硬體都不斷在進步提升、用心經營的飯店、從業人員也都很用心
Stayed 1 night in Oct 2024

10/10 Excellent

Hsiu yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都很好、只有每次都要重新確認客人資料覺得讓人感覺太陌生
Stayed 1 night in Aug 2024

10/10 Excellent

KaiWen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
會繼續回住，嘉義地區超讚飯店
Stayed 1 night in Sep 2024

10/10 Excellent

KaiWen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
會再來住
Stayed 1 night in Aug 2024

10/10 Excellent

Shunchieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024